Welcome to Staffbase Status

We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Service disruption: Longer loading times
Monitoring - Our team has stabilized the app's performance - connectivity and loading times should be back to normal. We will continue to monitor the systems.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Oct 4, 20:09 CEST
Investigating - Our teams are currently investigating issues with longer loading times. We will keep you updated on the progress as we learn more.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Oct 4, 12:09 CEST
Monitoring - Our team has stabilized the app's performance - connectivity and loading times should be back to normal. We will continue to monitor the systems.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Sep 22, 21:54 CEST
Investigating - Some customers may be experiencing longer loading times and issues with images in their app.

Our teams are already investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Sep 22, 13:12 CEST
Uptime over the past 90 days. View historical uptime.
Infrastructure (US) Operational
90 days ago
99.99 % uptime
Today
Core API (US) ? Operational
90 days ago
99.99 % uptime
Today
Media API (US) ? Operational
90 days ago
100.0 % uptime
Today
SCIM API (US) Operational
Infrastructure (Germany) Degraded Performance
90 days ago
99.98 % uptime
Today
Core API (Germany) ? Operational
90 days ago
99.97 % uptime
Today
Media API (Germany) ? Degraded Performance
90 days ago
99.98 % uptime
Today
SCIM API - Germany Operational
Common Services (Plugins, Push Notifications...) Operational
Web App ? Operational
Videos in Rich Content - Germany ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Videos in Rich Content - International Operational
Plugins Operational
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Operational
Plugin: Event Registration Operational
Plugins ? Operational
Plugin: Quiz Calendar Operational
Notification Services Operational
Mail Services ? Operational
Postman - Germany Operational
Postman - International Operational
Push Notifications ? Operational
Staffbase Mail Operational
App Services (US) ? Operational
Web Application (US) ? Operational
App Services (Europe) ? Operational
Web Application (Europe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Germany)
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Response Time Core API (Germany) ?
Fetching
Uptime Core API (International)
Fetching
Response Time Core API (International) ?
Fetching
Uptime Media API (Germany)
Fetching
Response Time Media API (Germany)
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Uptime Media API (International)
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Response Time Media API (International)
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Past Incidents
Oct 24, 2021

No incidents reported today.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021
Security Improvements in Session Handling
Completed - The scheduled maintenance has been completed.
Oct 19, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 10:00 CEST
Scheduled - We will be performing an improvement in the session handling of your app to increase its security. No action required of you at this time.

Currently, user session IDs are stored in the local storage of a user's browser or device and are used to authenticate the user when loading information in your application. We have been working on improvements to this arrangement for some time and taking steps to make it possible to use other means of session management. We are now able to move all of our apps to a first party context, which means that the backend services and the frontend of the app are reachable under the same domain. This allows us to introduce the new authentication mechanism, utilizing cookies. The backend services will give the client a (http-only) cookie that contains a session ID. Browsers will automatically pass this ID along with requests to our services.

The migration to cookies will take place on October 19th at 10am CET.

As part of these improvements, some user sessions may be lost which would require users to login again to your application. We do not expect this to affect many users but it may be a consequence of the migration.

Please get in touch with us at support@staffbase.com if you have any questions. We will be happy to assist you.

Kind regards,
Your Staffbase team

More on http-only cookies: https://owasp.org/www-community/HttpOnly
Oct 5, 09:33 CEST
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

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