Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email Operational
90 days ago
99.98 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.92 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] Operational
90 days ago
99.93 % uptime
Today
Staffbase Email API (Americas) Operational
90 days ago
99.93 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Europe) Operational
90 days ago
100.0 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Operational
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.99 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.99 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Apr 29, 2026

No incidents reported today.

Apr 28, 2026
[Email Modern] [US System/German System] - Entra Unable Sync Contacts
Resolved - The issue causing synchronization failures has been resolved, and all systems are operating normally.

We apologize for any inconvenience this may have caused. If you continue to experience any issues, please reach out to our support at support@staffbase.com.
Apr 28, 15:18 CEST
Monitoring - We have implemented the necessary configuration fixes to address the synchronization failures, and we are seeing an improvement in behavior. Users should now experience normal synchronization behavior again.

We will continue to monitor the system closely to ensure stability remains consistent.

If you continue to experience issues with your synchronization, please contact our support team at support@staffbase.com. We’re happy to help.
Apr 27, 14:58 CEST
Identified - We have identified the cause of the synchronization failures, our teams are currently working on applying the necessary configuration fixes to restore normal synchronization behavior. We will provide another update as soon as more information is available.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 24, 20:57 CEST
Investigating - Affected feature: Entra Contact Syncing

Some customers may be experiencing a delay in sending test emails on Email Modern. We have not noticed this to be an issue affecting all customers, only some.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 24, 19:03 CEST
Apr 27, 2026
[App/Intranet/EMail] [Europe System] – Degraded performance in App/Intranet
Resolved - The issue causing degraded performance on the Europe System has been resolved, and all systems are operating normally.

We apologize for any inconvenience this may have caused. If you continue to experience any issues, please reach out to our support at support@staffbase.com.
Apr 27, 16:46 CEST
Monitoring - We have taken measures to address the degraded performance on the Europe System, and performance levels are improving. Users should now experience normal behavior again in the App/Intranet.

We will continue to monitor the system closely to ensure performance remains stable.

If you continue to experience slow or unresponsive behavior, please contact our support at support@staffbase.com. We’re happy to help.
Apr 27, 15:21 CEST
Investigating - Affected feature: App/Intranet/Email

We have received reports that some customers on the Europe System are experiencing very slow or unresponsive behavior in the App/Intranet. Our teams are investigating the behavior and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com
Apr 27, 13:48 CEST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Apr 23, 2026
[App/Intranet/Email] [Global] - Issues with News posts and image loading
Resolved - The issue regarding News post creation and image loading has been resolved. All systems are operating normally.

We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Apr 23, 17:35 CEST
Identified - We have identified the root cause of the issues affecting News post creation and image loading. Our teams are now working to implement a fix to restore full functionality. We will provide a further update as soon as more information is available.
Apr 23, 15:46 CEST
Investigating - Affected feature: News & Media

We have received reports that some customers are experiencing issues when creating News posts. Additionally, we are aware that images may not load correctly for some users.

Our teams are investigating the behavior and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 23, 15:29 CEST
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

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