Welcome to Staffbase Status

We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Partial System Outage
Uptime over the past 90 days. View historical uptime.
Infrastructure (US) Operational
90 days ago
100.0 % uptime
Today
Core API (US) ? Operational
90 days ago
100.0 % uptime
Today
Media API (US) ? Operational
90 days ago
100.0 % uptime
Today
SCIM API (US) Operational
Infrastructure (Germany) Operational
90 days ago
99.95 % uptime
Today
Core API (Germany) ? Operational
90 days ago
99.92 % uptime
Today
Media API (Germany) ? Operational
90 days ago
99.97 % uptime
Today
SCIM API - Germany Operational
Common Services (Plugins, Push Notifications...) Operational
Web App ? Operational
Videos in Rich Content - Germany ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Videos in Rich Content - International Operational
Plugins Major Outage
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Major Outage
Plugin: Event Registration Operational
Plugins ? Operational
Plugin: Quiz Calendar Operational
Notification Services Operational
Mail Services ? Operational
Postman - Germany Operational
Postman - International Operational
Push Notifications ? Operational
Staffbase Mail Operational
App Services (US) ? Operational
Web Application (US) ? Operational
App Services (Europe) ? Operational
Web Application (Europe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Germany)
Fetching
Response Time Core API (Germany) ?
Fetching
Uptime Core API (International)
Fetching
Response Time Core API (International) ?
Fetching
Uptime Media API (Germany)
Fetching
Response Time Media API (Germany)
Fetching
Uptime Media API (International)
Fetching
Response Time Media API (International)
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Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Issues with sending push notifications
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Nov 25, 09:34 CET
Monitoring - After implementing the final part of the fix, resending push notifications should also be possible again for everyone. We will continue to monitor the situation for a while and update you again as soon as we are sure the issue is fully resolved.
Nov 24, 13:52 CET
Update - Our development team has implemented a partial fix yesterday night. Right now, the first push notification for a post should be working for all customers as usual again. Resending push notifications might still not work for some customers.

If you are still getting errors when sending the first push notification, please reach out to us.
Nov 24, 10:44 CET
Investigating - We’ve received reports of some customers not being able to send push notifications and started investigating the issue.

We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Nov 23, 16:46 CET
Nov 24, 2021
Nov 23, 2021
Service disruption with the German media server
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Nov 23, 13:48 CET
Update - We have restarted the media server after implementing a fix to resolve the issue. The performance is now back to normal. We will continue to monitor the systems until we are sure the issue is fully resolved.
Nov 11, 14:49 CET
Investigating - Unfortunately, we are still experiencing a service disruption with the German media server. Your media uploads (pictures, videos, attachments) might be periodically slow or unresponsive.

Our team is working together with our provider to identify the root cause. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Nov 11, 11:22 CET
Longer Loading Times
Resolved - Our provider has implemented a fix and the performance of the app is back to normal. We consider this issue resolved.
We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Nov 23, 13:47 CET
Identified - Our teams are currently investigating increased loading times and connectivity errors in the app. We have identified an issue with one of our providers and are working closely with them to find a quick solution.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Nov 23, 11:17 CET
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

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