Investigating - Affected feature: Saving and Loading Issues in the Email Designer
Users may be experiencing issues saving and loading the Email Designer.
Our technical team is actively addressing the matter, and as a solution to improve performance, we have temporarily removed tooltips from the Email Editor’s toolbar. This adjustment aims to immediately enhance the responsiveness of our platform while our developers work on a permanent fix.
We apologize for the inconvenience. If you have any questions regarding this topic, please get in touch with our Support Team at support@staffbase.com.
Nov 15, 2023 - 22:44 CET
Resolved -
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Nov 22, 16:23 CET
Investigating -
We are currently experiencing an issue with the Email Designer in the DE Staffbase Email instance. Customers are currently unable to save drafts due to this error.
Nov 22, 07:14 CET