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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
[Global] [App/Intranet] – New SSO users not assigned to Conditional Groups upon account creation
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Monitoring - We have taken measures to address the issue affecting Conditional Group assignment for new SSO users, and the fix is now being rolled out across all systems.
We will continue to monitor the situation closely to ensure new users are assigned to their Conditional Groups correctly upon account creation.
If you continue to experience this issue, please contact our support team at support@staffbase.com.
Jun 02, 2026 - 17:34 CEST
We will continue to monitor the situation closely to ensure new users are assigned to their Conditional Groups correctly upon account creation.
If you continue to experience this issue, please contact our support team at support@staffbase.com.
Jun 02, 2026 - 17:34 CEST
Investigating - Affected feature: User Provisioning / Conditional Groups
We have received reports that new users onboarded via Single Sign-On (SSO) are not being automatically assigned to their Conditional Groups at the time of account creation.
Profile field values are transferred correctly during provisioning. However, the group assignment does not take effect until a profile field is manually updated afterward. Our teams are currently investigating the issue.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Jun 02, 2026 - 16:14 CEST
We have received reports that new users onboarded via Single Sign-On (SSO) are not being automatically assigned to their Conditional Groups at the time of account creation.
Profile field values are transferred correctly during provisioning. However, the group assignment does not take effect until a profile field is manually updated afterward. Our teams are currently investigating the issue.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Jun 02, 2026 - 16:14 CEST
App, Intranet & Staffbase Email
Operational
Core API (Americas) [SLA]
Operational
Media API (Americas) [SLA]
Operational
Web Application (Americas) [SLA]
Operational
Staffbase Email API (Americas)
Operational
Core API (Europe) [SLA]
Operational
Media API (Europe) [SLA]
Operational
Web Application (Europe) [SLA]
Operational
Staffbase Email API (Europe)
Operational
Core API (Asia/Pacific) [SLA]
Operational
Media API (Asia/Pacific) [SLA]
Operational
Web Application (Asia/Pacific) [SLA]
Operational
Staffbase Email API (Asia/Pacific)
Operational
Staffbase Email Tracking Service
Operational
Common Features
Operational
Native App - iOS
Operational
Native App - Android
Operational
Test Application / Stage Environment
Operational
Employee Email (Classic)
Operational
Web Application (US) [SLA]
Operational
Create Service (US) [SLA]
Operational
Client Integrations (US) [SLA]
Operational
Web Application (Germany) [SLA]
Operational
Create Service (Germany) [SLA]
Operational
Communications Control (former dirico platform)
Operational
Communications Control API [SLA]
Operational
Communications Control Web Application [SLA]
Operational
Communications Control Login [SLA]
Operational
Staffbase Support
Operational
Operational
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Partial Outage
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Maintenance
Major outage
Partial outage
No downtime recorded on this day.
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