Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email ? Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
99.99 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.93 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
99.91 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
99.99 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.89 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Jul 14, 2025
[App/Intranet/Email] [German System / US System] - [Chat function unavailable, issues with screen loading]
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jul 14, 05:39 CEST
Monitoring - We have released an update to resolve the issue and the chat plugin is functional. We will continue to monitor the systems until we are sure the issue is fully resolved.
Jul 14, 05:28 CEST
Identified - We have identified the root cause and will now take steps to fix the issue.
Jul 14, 05:27 CEST
Investigating - Affected feature: [Chat function]

Some customers may be experiencing issues with loading the chat function.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jul 14, 04:16 CEST
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
[App/Intranet] [German System / US System] - Surveys missing from app/intranet platforms
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems.
Jul 2, 21:59 CEST
Monitoring - We have resolved the issue and surveys are working as intended again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Jul 2, 20:13 CEST
Identified - We have identified the root cause and will now take steps to fix the issue with surveys not appearing in the Studio.
Jul 2, 19:07 CEST
Investigating - Affected feature: Surveys

Customers may be experiencing issues viewing surveys within their studio. An error may pop up when attempting to view a survey.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jul 2, 18:26 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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