Welcome to Staffbase Status

We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Monitoring - A solution has been implemented, uploads should be working again.

We will monitor the system closely. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 15:25 UTC
Update - We are continuing to investigate this issue.
Dec 2, 15:00 UTC
Investigating - We are currently experiencing a service disruption in the German media center. Media uploads (images, videos, attachments) might not work at the moment.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 14:20 UTC
Infrastructure (US) Operational
90 days ago
100.0 % uptime
Today
Core API (US) ? Operational
90 days ago
100.0 % uptime
Today
Media API (US) ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure (Germany) Operational
90 days ago
99.99 % uptime
Today
Core API (Germany) ? Operational
90 days ago
100.0 % uptime
Today
Media API (Germany) ? Operational
90 days ago
99.99 % uptime
Today
Common Services (Plugins, Push Notifications...) Operational
90 days ago
99.98 % uptime
Today
Plugins ? Operational
90 days ago
99.98 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Push Notifications ? Operational
90 days ago
99.97 % uptime
Today
Videos in Rich Content ? Operational
Mail Services ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Due to infrastructure improvements we will be undergoing a scheduled maintenance of our international system on December 10.

The web application as well as the native apps will be unreachable for 15-20 minutes, we will do our best to minimize the impact.

This maintenance only affects customers who are hosted on our international system.

Feel free to contact us if you are unsure which system you are using.
Alternatively you can navigate to "API access" in the "Settings" in your Experience Studio. If the API URL starts with "backend.staffbase.com" the app is hosted on the international system.

We will inform you as soon as the maintenance has been completed.
Please report any unusual behavior to support@staffbase.com and we will be happy to help you.
Posted on Nov 27, 16:41 UTC
Uptime Core API (US) ?
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Response Time Core API (US) ?
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Uptime Media API (US)
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Uptime Media API (Germany)
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Uptime Core API (Germany) - System 1
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Response Time Core API (Germany) - System 1 ?
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Uptime Core API (Germany) - System 2
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Response Time Core API (Germany) - System 2 ?
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Past Incidents
Dec 2, 2020
Resolved - The issue has been resolved - all notifications are now processing and will be sent out within the next minutes. It is possible that there might be a short delay with newer notifications, however, the feature is working again.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 12:46 UTC
Investigating - We are currently experiencing a service disruption with the Push Notification and Mail Notification feature.

Our team is working to identify the root cause. We will post additional updates as soon as possible.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 12:35 UTC
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - The issue has been resolved.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Nov 26, 11:30 UTC
Investigating - We are currently experiencing a service disruption with the German media server. Your media uploads (pictures, videos, attachments) might be periodically slow or unresponsive.

Our team is working to identify the root cause. We will post additional updates as soon as possible.
Nov 26, 09:17 UTC
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.