Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employee App & Front Door Intranet ? Operational
90 days ago
99.97 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
99.93 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
99.99 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.87 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
99.62 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App & Intranet
Fetching
Response Time Core API (Americas) - App & Intranet ?
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Uptime Core API (Europe) - App & Intranet
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Response Time Core API (Europe) - App & Intranet ?
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Uptime Core API (Asia/Pacific) App & Intranet
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Response Time Core API (Asia/Pacific) - App & Intranet
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Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025
[App/Intranet] [Europe System / Americas System] - Email notifications coming from App/Intranet appear to be sent from noreply@staffbase.com
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jan 20, 09:39 CET
Monitoring - We have made backend system changes to resolve the issue. We will continue to monitor the systems to ensure the issue is fully resolved.
Jan 17, 18:47 CET
Identified - We have identified the root cause and will now take steps to fix the issue.
Jan 17, 14:28 CET
Investigating - Affected feature: Email Notifications

Customers may be experiencing that notification emails coming from the App/Intranet appear to be sent from noreply@staffbase.com instead of the defined custom sending address.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jan 17, 13:00 CET
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025
Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025
[App/Intranet] [German System] - Degraded Performance
Resolved - The issue is resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jan 13, 15:42 CET
Monitoring - We have implemented measures to improve performance, and the app is currently functioning as expected again.
We will continue to monitor the system to ensure the issue is fully resolved.
Jan 13, 11:58 CET
Investigating - We have received reports that the app is experiencing slightly slower performance. This issue is affecting systems hosted on the German server. Our teams are currently investigating and will work to resolve this as fast as we can.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for any inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jan 13, 11:32 CET
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

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