Resolved -
This incident has been completely resolved. Admins are now able to attach channels to a newspage. Please make sure to disable browser cache / delete the browser cache in case you still experience any troubles.
If you have any questions or feedback, please contact our support team at
support@staffbase.com and we will be happy to help you.
Mar 26, 14:14 UTC
Update -
We are continuing to monitor for any further issues.
Admins can now edit the visibility settings and access the settings overview for pages, but are not able to attach channels to a newspage yet.
The workaround mentioned below is still applicable and can be used.
Our team is urgently working on a fix and we will post additional updates as soon as possible.
If you have any questions, please contact our support team at
support@staffbase.com and we will be happy to help you.
Mar 25, 18:45 UTC
Update -
We are continuing to monitor for any further issues.
Admins can now edit the visibility settings and access the settings overview for pages, but are not able to attach channels to a newspage yet.
Our team is urgently working on a fix and we will post additional updates as soon as possible.
If you have any questions, please contact our support team at
support@staffbase.com and we will be happy to help you.
Mar 25, 16:51 UTC
Monitoring -
A fix has been implemented, and we are monitoring the issue. If you have any questions, please contact our support team at
support@staffbase.com and we will be happy to help you.
Mar 25, 16:08 UTC
Identified -
We are currently experiencing a feature disruption for channel and page settings in the admin panel. Admins are not able to attach channels to a newspage, edit the visibility settings and access the settings overview for pages.
Currently, a workaround would be to add the admin who needs to change content as "Space Administrator" - this will give access to the settings.
Our team is urgently working on a fix and we will post additional updates as soon as possible.
If you have any questions, please contact our support team at
support@staffbase.com and we will be happy to help you.
Mar 25, 11:40 UTC