Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational
Employee App & Front Door Intranet (all regions) ? Operational
90 days ago
99.98 % uptime
Today
Core API Protect (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API Protect (Germany) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Media API (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (all regions) ? Operational
90 days ago
99.99 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime Core API Protect (International) - App & Intranet
Fetching
Uptime Core API Protect (Germany) - App & Intranet
Fetching
Response Time Core API (International) - App & Intranet ?
Fetching
Response Time Core API (Germany) - App & Intranet ?
Fetching
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - The fix for the beta feature is fully implemented and the analytics for newly assigned campaigns and posts added to campaigns are displayed again. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jul 9, 14:19 CEST
Monitoring - Some customers might experience missing analytics for newly assigned campaigns or posts added to campaigns caused by an error in the current calculation for campaign metrics.
We have identified the root cause and are in the process of rolling out the fix. Once this is live, all the updated numbers will be available.
We will post an update once the fix is fully implemented.

Jul 8, 18:19 CEST
Jul 8, 2024
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jul 8, 17:39 CEST
Identified - Administrators may notice that the Staffbase Studio is currently not responsive or taking longer times to load.
We have identified the root cause and will now take steps to fix the issue.

Jul 8, 17:27 CEST
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Resolved - This incident has been resolved and embedding Forms with the Plugin Widget is working again. We are sorry for the trouble this may has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

Jul 2, 13:17 CEST
Update - We have identified the root cause of the issue and are currently working on implementing a solution to resolve it.
Jul 2, 11:35 CEST
Investigating - Affected feature: Embedding Forms with the Plugin Widget

Customers are experiencing that embedding a form on a page with the plugin widget doesn't work and an error message is displayed instead. It is still possible to access forms directly or linking to them instead of embedding.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Jul 2, 11:18 CEST
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.