Identified - We have identified the cause of the synchronization failures, our teams are currently working on applying the necessary configuration fixes to restore normal synchronization behavior. We will provide another update as soon as more information is available.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 24, 2026 - 20:57 CEST
Some customers may be experiencing a delay in sending test emails on Email Modern. We have not noticed this to be an issue affecting all customers, only some.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 24, 2026 - 19:03 CEST
App, Intranet & Staffbase Email
Partial Outage
90 days ago
99.98
% uptime
Today
Core API (Americas) [SLA]
Operational
90 days ago
99.92
% uptime
Today
Media API (Americas) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Web Application (Americas) [SLA]
Operational
90 days ago
99.93
% uptime
Today
Staffbase Email API (Americas)
Operational
90 days ago
99.93
% uptime
Today
Core API (Europe) [SLA]
Operational
90 days ago
99.98
% uptime
Today
Media API (Europe) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Web Application (Europe) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Staffbase Email API (Europe)
Operational
90 days ago
100.0
% uptime
Today
Core API (Asia/Pacific) [SLA]
Operational
90 days ago
99.98
% uptime
Today
Media API (Asia/Pacific) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Web Application (Asia/Pacific) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Staffbase Email API (Asia/Pacific)
Operational
90 days ago
100.0
% uptime
Today
Staffbase Email Tracking Service
Operational
90 days ago
100.0
% uptime
Today
Common Features
Partial Outage
Native App - iOS
Operational
Native App - Android
Operational
Test Application / Stage Environment
Operational
Employee Email (Classic)
Operational
90 days ago
100.0
% uptime
Today
Web Application (US) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Create Service (US) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Client Integrations (US) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Web Application (Germany) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Create Service (Germany) [SLA]
Operational
90 days ago
100.0
% uptime
Today
Communications Control (former dirico platform)
Operational
90 days ago
99.99
% uptime
Today
Communications Control API [SLA]
Operational
90 days ago
100.0
% uptime
Today
Communications Control Web Application [SLA]
Operational
90 days ago
100.0
% uptime
Today
Communications Control Login [SLA]
Operational
90 days ago
99.99
% uptime
Today
Staffbase Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue regarding News post creation and image loading has been resolved. All systems are operating normally.
We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Apr 23, 17:35 CEST
Identified -
We have identified the root cause of the issues affecting News post creation and image loading. Our teams are now working to implement a fix to restore full functionality. We will provide a further update as soon as more information is available.
Apr 23, 15:46 CEST
Investigating -
Affected feature: News & Media
We have received reports that some customers are experiencing issues when creating News posts. Additionally, we are aware that images may not load correctly for some users.
Our teams are investigating the behavior and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Apr 23, 15:29 CEST