Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

About This Site

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

Employee App & Front Door Intranet (US)
Operational
90 days ago
99.88 % uptime
Today
Core API (US) [SLA]
Operational
90 days ago
99.99 % uptime
Today
Media API (US) [SLA]
Operational
90 days ago
100.0 % uptime
Today
SCIM API (US) Operational
90 days ago
99.52 % uptime
Today
Web Application (US) [SLA]
Operational
90 days ago
100.0 % uptime
Today
Videos in Rich Content (US)
Operational
Postman (US)
Operational
Mail Services (US)
Operational
Push Notifications (US)
Operational
Employee App & Front Door Intranet (Germany)
Operational
90 days ago
99.89 % uptime
Today
Core API (Germany) [SLA]
Operational
90 days ago
99.93 % uptime
Today
Media API (Germany) [SLA]
Operational
90 days ago
99.92 % uptime
Today
SCIM API (Germany) Operational
90 days ago
99.91 % uptime
Today
Web Application (Germany) [SLA]
Operational
90 days ago
99.81 % uptime
Today
Videos in Rich Content (Germany)
Operational
Postman (Germany)
Operational
Mail Services (Germany)
Operational
Push Notifications (Germany)
Operational
Employee App & Front Door Intranet (Plugins)
Operational
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Operational
Plugin: Event Registration Operational
Plugins
Operational
Plugin: Quiz Calendar Operational
Employee App & Front Door Intranet (Global / Common Services)
Operational
Common Features
Operational
Native App - iOS
Operational
Native App - Android
Operational
Content Delivery Network
Operational
Test Application / Stage Environment
Operational
Employee Email (US)
Operational
90 days ago
99.98 % uptime
Today
App Services (US)
Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA]
Operational
90 days ago
100.0 % uptime
Today
Event System (US)
Operational
Create Service (US) [SLA]
Operational
90 days ago
99.96 % uptime
Today
Client Integrations (US) [SLA]
Operational
90 days ago
99.99 % uptime
Today
Employee Email (Germany)
Operational
90 days ago
99.99 % uptime
Today
App Services (Germany)
Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA]
Operational
90 days ago
100.0 % uptime
Today
Event System (Germany)
Operational
Create Service (Germany) [SLA]
Operational
90 days ago
99.98 % uptime
Today
Employee Email (Global / Common Services) Operational
Staffbase Email License Manager
Operational
Staffbase Support
Operational
dirico Platform (Communications Control) Operational
90 days ago
100.0 % uptime
Today
dirico API [SLA] Operational
90 days ago
100.0 % uptime
Today
dirico Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
dirico Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime Core API (Germany)
Fetching
Response Time Core API (Germany) ?
Fetching
Uptime Core API (International)
Fetching
Response Time Core API (International) ?
Fetching
Uptime Media API (Germany)
Fetching
Response Time Media API (Germany)
Fetching
Uptime Media API (International)
Fetching
Response Time Media API (International)
Fetching
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - Resolved - Yesterday at 8:20 p.m., our German server experienced technical difficulties due to a Denial of Service (DoS) attack (targeted overloading of the system by a large number of requests) on one of our customers. As a result, some applications were repeatedly temporarily unavailable. The impact on the entire system was mitigated by our developers as soon as possible.

In addition, there was a second unavailability between 9:30 a.m. and 9:45 a.m. this morning. Our developers have taken the appropriate steps, and the system is now stable again.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

Sep 25, 20:00 CEST
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Resolved - The issue is resolved. Our developers were able to implement a fix and Staffbase News content is being pulled into Sharepoint again.

We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

Sep 21, 18:05 CEST
Identified - Affected feature: Staffbase 365 News Central for SharePoint

Some customers may be experiencing that Staffbase content is no longer displayed within Sharepoint since September 20th.

Our teams have identified the root cause of why Staffbase news content is no longer being pulled into Sharepoint. Currently, the established JWT token used for authentication is no longer accepted by Sharepoint. We're in close contact with Microsoft to resolve this issue as quickly as possible.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Sep 21, 11:54 CEST
Resolved - This incident has been resolved.
Sep 21, 17:52 CEST
Identified - Affected feature: Web App Sending domain

Customers may be experiencing an issue with sending from the Web App. The issue appears to be due to capitalizations in emails and verified domains.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Sep 21, 16:50 CEST
Resolved - Today at 3:25 p.m., our German server experienced technical difficulties due to a Denial of Service (DoS) attack (targeted overloading of the system by a large number of requests) on one of our customers. As a result, some apps were temporarily unavailable for about 6 minutes, and not all functionalities were fully operable. The impact on the entire system was mitigated by our developers as soon as possible.

We apologize for the inconvenience this may have caused. Please be assured that our developers are continuously working on mechanisms to prevent such attacks from impacting your systems, and we already implemented measures to lower the effectiveness and downtime caused by those attacks. In case you have any questions about this topic, please let us know at support@staffbase.com.

Sep 21, 15:30 CEST
Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 21:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 18, 23:28 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 22:56 CEST
Investigating - Affected feature: Unable to load drafts

Users may be experiencing an issue with loading drafts on the email designer.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Sep 18, 21:22 CEST
Resolved - Today at 10 a.m., our German server experienced technical difficulties due to a Denial of Service (DoS) attack (targeted overloading of the system by a large number of requests) on one of our customers. As a result, some apps were temporarily unavailable for about 5 minutes, or not all functionalities were fully operable. The impact on the entire system was mitigated by our developers as soon as possible.

A second short outage at 1 p.m. was an indirect result of the first one and made our systems unavailable again for about 5 minutes. Our developers have taken the appropriate steps, and the system is now stable again.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

Sep 19, 10:00 CEST
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.