Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Americas) Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Europe) Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Operational
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
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Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
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Jun 3, 2026
[Global] [App/Intranet] – Video Upload Not Working
Resolved - The video upload issues for some specific videos affecting all systems have been resolved. All systems are now operating normally.
We apologize for any inconvenience this may have caused.
If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 3, 16:52 CEST
Investigating - Affected feature: Video Upload

We have received reports that some customers are currently unable to upload videos to the platform, even when the files meet our technical requirements.
Our teams are actively investigating the issue. We will provide a further update as soon as we have more information. We apologize for the inconvenience.
If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 3, 15:49 CEST
[Global] [App/Intranet] – New SSO users not assigned to Conditional Groups upon account creation
Resolved - The issue affecting Conditional Group assignments for new users created via SSO has been resolved. New users are now automatically assigned to the correct Conditional Groups based on their profile field values upon account creation.
We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 3, 15:07 CEST
Monitoring - We have taken measures to address the issue affecting Conditional Group assignment for new SSO users, and the fix is now being rolled out across all systems.
We will continue to monitor the situation closely to ensure new users are assigned to their Conditional Groups correctly upon account creation.
If you continue to experience this issue, please contact our support team at support@staffbase.com.
Jun 2, 17:34 CEST
Investigating - Affected feature: User Provisioning / Conditional Groups

We have received reports that new users onboarded via Single Sign-On (SSO) are not being automatically assigned to their Conditional Groups at the time of account creation.
Profile field values are transferred correctly during provisioning. However, the group assignment does not take effect until a profile field is manually updated afterward. Our teams are currently investigating the issue.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Jun 2, 16:14 CEST
Jun 2, 2026
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
[Email Modern] [German System] - Sent Emails are not being received
Resolved - This incident has been resolved, and all delayed emails have been sent successfully. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
May 21, 09:10 CEST
Monitoring - We have adjusted the available resources to resolve the issue, and customers should see sent emails hitting their users' inboxes again. We will continue to monitor the systems until we are sure the issue is fully resolved.
May 20, 18:20 CEST
Investigating - Affected feature: Emails

Some customers may be experiencing that emails are not being received by their users.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 20, 17:09 CEST
May 20, 2026
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