Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

[App/Intranet/Email] [German System / US System] - news unread notifications in menu not updated
Monitoring - Update: We have deployed a fix for the issue that prevented unread notifications to properly update. Functionality has been restored, and we are now monitoring all environments to confirm.

We will post a final update once monitoring confirms full stability.
Jul 08, 2026 - 14:13 CEST
Investigating - Affected feature: Menu Notifications

Some users may experience an issue where the unread notification count does not update correctly in the notification menu.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jul 08, 2026 - 12:18 CEST
Uptime over the past 90 days. View historical uptime.
App/Intranet/Email Degraded Performance
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.96 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Americas) [SLA] Degraded Performance
90 days ago
100.0 % uptime
Today
Email API (Americas) Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Europe) [SLA] Degraded Performance
90 days ago
100.0 % uptime
Today
Email API (Europe) Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Operational
Native App - iOS Degraded Performance
Native App - Android Degraded Performance
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
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Jul 8, 2026

Unresolved incident: [App/Intranet/Email] [German System / US System] - news unread notifications in menu not updated.

Jul 7, 2026
[App/Intranet] [Global] - AI Navigator doesn't show results and returns to process' starting point
Postmortem - Read details
Jul 8, 15:47 CEST
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Jul 7, 14:52 CEST
Monitoring - Update: We have deployed a fix for the issue that prevented users from starting new conversations in the Navigator AI Assistant. Functionality has been restored, and we are now monitoring all environments to confirm.

Impact was limited to starting new conversations in the AI Assistant. Other platform features were not affected.
We will post a final update once monitoring confirms full stability.
Jul 6, 17:13 CEST
Investigating - Affected feature: AI Navigator

We have received reports that some customers are experiencing issues with AI Navigator, where new requests do not load results and instead return to the start of the request.

Our teams are investigating and will work to resolve this as quickly as possible. We will share more information soon. You can see on which system your application is hosted by going to Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Jul 6, 15:57 CEST
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
[App/Intranet] [US System] - Degraded Performance
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jun 25, 21:02 CEST
Monitoring - We have rolled out a rollback release to resolve the issue and the performance of accessing the Staffbase App is restored. We will continue to monitor the systems until we are sure the issue is fully resolved.
Jun 25, 20:02 CEST
Update - We are continuing to investigate this issue.
Jun 25, 19:23 CEST
Investigating - Affected feature: Staffbase App/Intranet

Some users may be experiencing slow performance when accessing their Staffbase app.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jun 25, 19:18 CEST
Jun 24, 2026

No incidents reported.

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