Welcome to Staffbase Status
We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
All Systems Operational
About This Site
We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
Employee App & Front Door Intranet (US)
Operational
Services which are relevant for the App & Intranet Product Services
Core API (US) [SLA]
Operational
The core API manages users and sessions, as well as certain core plugins.
If performance of this part is degraded you will experience slow responsiveness or be unable to connect to the services.
Media API (US) [SLA]
Operational
The media servers are responsible for managing uploaded files, transforming them, and delivering them. Some of the delivered files may be cached in our CDN.
If performance of this part is degraded you will experience slow responsiveness or be unable to access media files (pictures, videos, profile pictures) and attachments.
SCIM API (US)
Operational
Web Application (US) [SLA]
Operational
Availability of our Web Application Gateway, which delivers Customers Applications. This does not include Customer DNS & Certificates.
If this component is degraded, users may experience issues in loading the web application.
Videos in Rich Content (US)
Operational
This is the service for fetching metadata when adding (external) videos in rich content.
If performance of this part is degraded you will experience slow responsiveness or be unable to access videos in rich content (for example, a video embedded in a static page).
Postman (US)
Operational
Postman is a service to deliver Email Notifications within the App & Intranet Services
Mail Services (US)
Operational
This is the service for outgoing mails. It is fetched from our mail provider, Mailgun: https://mailgun.statuspage.io.
If performance of this part is degraded you will experience delayed or undelivered mails (notifications, invites, form answers).
Push Notifications (US)
Operational
The push service is responsible for sending push notifications to native devices, both Android and iOS.
If performance of this part is degraded you will experience delayed or undelivered notifications.
Employee App & Front Door Intranet (Germany)
Operational
Services which are relevant for the App & Intranet Product Services
Core API (Germany) [SLA]
Operational
The core API manages users and sessions, as well as certain core plugins.
If performance of this part is degraded you will experience slow responsiveness or be unable to connect to the services.
Media API (Germany) [SLA]
Operational
The media servers are responsible for managing uploaded files, transforming them, and delivering them. Some of the delivered files may be cached in our CDN.
If performance of this part is degraded you will experience slow responsiveness or be unable to access media files (pictures, videos, profile pictures) and attachments.
SCIM API (Germany)
Operational
Web Application (Germany) [SLA]
Operational
Availability of our Web Application Gateway, which delivers Customers Applications. This does not include Customer DNS & Certificates.
If this component is degraded, users may experience issues in loading the web application.
Videos in Rich Content (Germany)
Operational
This is the service for fetching metadata when adding (external) videos in rich content.
If performance of this part is degraded you will experience slow responsiveness or be unable to access videos in rich content (for example, a video embedded in a static page).
Postman (Germany)
Operational
Postman is a service to deliver Email Notifications within the App & Intranet Services
Mail Services (Germany)
Operational
This is the service for outgoing mails. It is fetched from our mail provider, Mailjet: https://mailjet.statuspage.io.
If performance of this part is degraded you will experience delayed or undelivered mails (notifications, invites, form answers).
Push Notifications (Germany)
Operational
The push service is responsible for sending push notifications to native devices, both Android and iOS.
If performance of this part is degraded you will experience delayed or undelivered notifications.
Employee App & Front Door Intranet (Plugins)
Operational
Plugins which are being used within our App & Intranet Services
Plugin: Calendar
Operational
Plugin: Chat
Operational
Plugin: Facebook Pages
Operational
Plugin: SAP Fiori
Operational
Plugin: Mealplan
Operational
Plugin: SAML
Operational
Plugin: Surveymonkey
Operational
Plugin: Forms
Operational
Plugin: Maps
Operational
Plugin: Event Registration
Operational
Plugins
Operational
Certain plugins do not belong directly to the core application, including: Chat, Network, Timetracking, Leave Requests, Forms, Employee Happiness, Meal Plans, Event Registration, Calendars, Advent Calendar, Maps.
If performance of these plugins is degraded you will experience slow responsiveness or be unable to access them.
Plugin: Quiz Calendar
Operational
Employee App & Front Door Intranet (Global / Common Services)
Operational
Services which are relevant for the Employee App & Front Door Intranet Product Services, for both hosting locations
Common Features
Operational
These are all our features - Channels, Pages, Posts,...
If anything occurs with one of the key features it will be clarified and described within the text of the Statuspage entry
Native App - iOS
Operational
The native iOS app
Native App - Android
Operational
The native Android app
Content Delivery Network
Operational
Our content delivery network distributes media files (if not deactivated by the customer).
If performance of this part is degraded you might be unable to access media files stored in the CDN and/or the web application of your app (for example, app.acme.com).
Test Application / Stage Environment
Operational
Our testing services hosted on staffbase.rocks URLs. This has no impact on any live environment / application.
Employee Email (US)
Operational
The Employee Email Product, formerly Bananatag.
App Services (US)
Operational
Staffbase Mail Services for the Application
Web Application (US) [SLA]
Operational
Web Application Services for Staffbase Mail
Event System (US)
Operational
Staffbase Mail Services for Event Tracking
Create Service (US) [SLA]
Operational
Staffbase Mail Services for Creating Emails
Client Integrations (US) [SLA]
Operational
Staffbase Mail Services for Email Client Integrations
Employee Email (Germany)
Operational
The Employee Email Product, formerly Bananatag.
App Services (Germany)
Operational
Staffbase Mail Services for the Application
Web Application (Germany) [SLA]
Operational
Web Application Services for Staffbase Mail
Event System (Germany)
Operational
Staffbase Mail Services for Event Tracking
Create Service (Germany) [SLA]
Operational
Staffbase Mail Services for Creating Emails
Employee Email (Global / Common Services)
Operational
Staffbase Email License Manager
Operational
Staffbase Email services are using Recurly as License Manager. This component is duplicating the status from https://status.recurly.com/.
Degraded performance might mean the Staffbase Email Product is not reachable or not accessible.
Staffbase Support
Operational
Support could be support.staffbase.com, our ticketing system or our phone solution.
dirico Platform (Communications Control)
Operational
dirico API [SLA]
Operational
dirico Web Application [SLA]
Operational
dirico Login [SLA]
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.