Welcome to Staffbase Status
We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Monitoring - A solution has been implemented, uploads should be working again.
We will monitor the system closely. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 15:25 UTC
We will monitor the system closely. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 15:25 UTC
Update - We are continuing to investigate this issue.
Dec 2, 15:00 UTC
Dec 2, 15:00 UTC
Investigating - We are currently experiencing a service disruption in the German media center. Media uploads (images, videos, attachments) might not work at the moment.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 14:20 UTC
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Dec 2, 14:20 UTC
Infrastructure (US)
Operational
Core API (US)
?
Operational
Media API (US)
?
Operational
Infrastructure (Germany)
Operational
Core API (Germany)
?
Operational
Media API (Germany)
?
Operational
Common Services (Plugins, Push Notifications...)
Operational
Plugins
?
Operational
Web App
?
Operational
Push Notifications
?
Operational
Videos in Rich Content
?
Operational
Mail Services
?
Operational
Common Features
?
Operational
Native App - iOS
?
Operational
Native App - Android
?
Operational
Content Delivery Network
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Infrastructure Updates - International System / US System
Dec 10, 05:00-06:00 UTC
Due to infrastructure improvements we will be undergoing a scheduled maintenance of our international system on December 10.
The web application as well as the native apps will be unreachable for 15-20 minutes, we will do our best to minimize the impact.
This maintenance only affects customers who are hosted on our international system.
Feel free to contact us if you are unsure which system you are using.
Alternatively you can navigate to "API access" in the "Settings" in your Experience Studio. If the API URL starts with "backend.staffbase.com" the app is hosted on the international system.
We will inform you as soon as the maintenance has been completed.
Please report any unusual behavior to support@staffbase.com and we will be happy to help you.
Posted on Nov 27, 16:41 UTC
The web application as well as the native apps will be unreachable for 15-20 minutes, we will do our best to minimize the impact.
This maintenance only affects customers who are hosted on our international system.
Feel free to contact us if you are unsure which system you are using.
Alternatively you can navigate to "API access" in the "Settings" in your Experience Studio. If the API URL starts with "backend.staffbase.com" the app is hosted on the international system.
We will inform you as soon as the maintenance has been completed.
Please report any unusual behavior to support@staffbase.com and we will be happy to help you.
Posted on Nov 27, 16:41 UTC