Welcome to Staffbase Status

We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational
Infrastructure (US) Operational
90 days ago
99.99 % uptime
Today
Core API (US) ? Operational
90 days ago
99.98 % uptime
Today
Media API (US) ? Operational
90 days ago
100.0 % uptime
Today
SCIM API (US) Operational
Infrastructure (Germany) Operational
90 days ago
99.99 % uptime
Today
Core API (Germany) ? Operational
90 days ago
99.99 % uptime
Today
Media API (Germany) ? Operational
90 days ago
99.99 % uptime
Today
SCIM API - Germany Operational
Common Services (Plugins, Push Notifications...) Operational
90 days ago
100.0 % uptime
Today
Web App ? Operational
90 days ago
100.0 % uptime
Today
Videos in Rich Content - Germany ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Videos in Rich Content - International Operational
Plugins Operational
90 days ago
100.0 % uptime
Today
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Christmas Calendar Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Operational
Plugin: Event Registration Operational
Plugins ? Operational
90 days ago
100.0 % uptime
Today
Notification Services Operational
90 days ago
99.72 % uptime
Today
Mail Services ? Operational
Postman - Germany Operational
Postman - International Operational
Push Notifications ? Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 06:45 UTC
Scheduled - Due to infrastructure improvements, we will be performing scheduled maintenance on our testing system on June 16 - 7.30 UTC / 9.30 CET.

Both the web applications and native apps may be unavailable during the time of this update. We will do our best to minimize the impact.

The maintenance will not have any impact on live applications (hosted on the International & German system).

Please report any unusual behavior to support@staffbase.com and we will be happy to assist you.
Jun 14, 06:45 UTC
Due to infrastructure improvements, we will be performing scheduled maintenance on our systems on July 4th - 8:00am UTC / 10:00am CEST.

Several service components will be unavailable in a timeframe of about 60 minutes. We will do our best to minimize the impact.

This maintenance will affect customers hosted on our International system as well as the German system.
The following components will be unavailable or degraded:

For customers hosted on the German system:
- Media API
- SCIM API
- Notification Services (Push, Email)
- Analytics
- Translation
- All Plugins

For customers hosted on the International system:
- Notification Services (Push)
- All Plugins

Feel free to contact us if you are not sure which system you are using.
Alternatively, you can navigate to “API Access” in the “Settings” in your Experience Studio. If the API URL starts with “backend.staffbase.com”, the app is hosted on the International system.

We will notify you as soon as the maintenance is complete.

Please report any unusual behavior to support@staffbase.com and we will be happy to assist you.
Posted on Jun 11, 07:13 UTC
Response Time Core API (Germany) - System 2 ?
Fetching
Past Incidents
Jun 25, 2021

No incidents reported today.

Jun 24, 2021

No incidents reported.

Jun 23, 2021
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jun 23, 06:58 UTC
Monitoring - We have released an update to resolve the issue and push messages should be slowly working again. Push messages will be sent out delayed over the next hours.

We will continue to monitor the systems until we are sure the issue is fully resolved.
Jun 22, 19:44 UTC
Investigating - We are currently experiencing an inconsistency on our European push server which can lead to unprocessed push notifications and email send-outs.
Jun 22, 15:00 UTC
Jun 22, 2021
Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 2, 11:38 UTC
Scheduled - Due to infrastructure improvements, we will be performing scheduled maintenance on our international system on June 16 - 5am UTC / 7am CET.

Both the web applications and native apps will be unavailable for about 60 minutes. We will do our best to minimize the impact. This maintenance will only affect customers hosted on our international system.

During the time of the upgrade, automations such as API calls & .csv imports might not work.

Feel free to contact us if you are not sure which system you are using.
Alternatively, you can navigate to “API Access” in the “Settings” in your Experience Studio. If the API URL starts with “backend.staffbase.com”, the app is hosted on the international system.

We will notify you as soon as the maintenance is completed. Please report any unusual behavior to support@staffbase.com and we will be happy to assist you.
Jun 2, 11:35 UTC
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.