Welcome to Staffbase Status

We are continuously monitor outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Update - The migration of Backend and Scimmer has been scheduled for June 10th. More information at https://status.staffbase.com/incidents/zrk678rd3jvg
May 5, 16:40 CEST
Update - The migration of the Analytics has been scheduled for June 3rd. More information at https://status.staffbase.com/incidents/0j8gycdngjbc
May 5, 16:10 CEST
Update - The migration of plugins has been completed: https://status.staffbase.com/incidents/ypkfftft6xgq

The dates for other stages of the migration will follow soon.
May 3, 15:57 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 08:00 CEST
Update - The migration of plugins has been scheduled for May 3rd. More information at https://status.staffbase.com/incidents/ypkfftft6xgq
Scheduled - To continue offering you a stable and future-ready service, we will be performing scheduled maintenance on our App/Intranet International Production Environment (US American Hosting Infrastructure).

Some parts of the web applications and native apps connected will be unavailable during different times of this maintenance. That means some automations such as API calls and CSV imports may not work as expected. We will do our best to minimize the impact.

The exact time of migration for each part may be different, and we will inform you about each specific change at least two weeks in advance.

Due to this migration, some of our domains will change where you might have set up automations to access your test application or perform user management.

A list of all planned changes can be found at https://developers.staffbase.com/allowlisting

If your organization currently individually allows the domains linked above, we would recommend allowing both domains listed (old and new) for each service to ensure the accessibility of all features.

You can subscribe to this page to get the updates sent to you directly via email.

Please get in touch with us at support@staffbase.com if you have any questions. We will be happy to assist you.
Infrastructure (US) Operational
90 days ago
99.98 % uptime
Today
Core API (US) ? Operational
90 days ago
99.97 % uptime
Today
Media API (US) ? Operational
90 days ago
100.0 % uptime
Today
SCIM API (US) Operational
Infrastructure (Germany) Operational
90 days ago
99.88 % uptime
Today
Core API (Germany) ? Operational
90 days ago
99.85 % uptime
Today
Media API (Germany) ? Operational
90 days ago
99.92 % uptime
Today
SCIM API - Germany Operational
Common Services (Plugins, Push Notifications...) Operational
Web App ? Operational
Videos in Rich Content - Germany ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Videos in Rich Content - International Operational
Test Application / Stage Environment ? Operational
Staffbase Support ? Operational
Plugins Operational
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Operational
Plugin: Event Registration Operational
Plugins ? Operational
Plugin: Quiz Calendar Operational
Notification Services Operational
Postman - Germany Operational
Postman - International Operational
Push Notifications ? Operational
Mail Services - International ? Operational
Mail Services - Germany ? Operational
Staffbase Email Operational
App Services (US) ? Operational
Web Application (US) ? Operational
App Services (Europe) ? Operational
Web Application (Europe) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
This is part of the Migration of the International Production environment.

On June 3rd at 9 am CEST, we will migrate the Analytics service hosted on the International Production environment.

The migration will last two days, and no new data will be visible during that period. Events created before the migration should still be available.

Once the migration is complete, the data collected during that time will become available.

There will be no changes in URLs for this step of the migration.

All other services should remain functional.

If you have questions, you can always reach us at support@staffbase.com.
Posted on May 5, 16:02 CEST
This is the last part of the Migration of the International Production environment.

On June 10th at 9 am CEST, we will perform the migration of the Backend and the Scimmer services hosted in the International Production environment.

The migration will last three hours, and downtimes are expected within that timeframe. The apps hosted on the International Production environment will experience intermittent outages until the migration is complete.

There will be no changes in URLs for this step of the migration.

If you have questions, you can always reach us at support@staffbase.com.
Posted on May 5, 16:34 CEST
Uptime Core API (Germany)
Fetching
Response Time Core API (Germany) ?
Fetching
Uptime Core API (International)
Fetching
Response Time Core API (International) ?
Fetching
Uptime Media API (Germany)
Fetching
Response Time Media API (Germany)
Fetching
Uptime Media API (International)
Fetching
Response Time Media API (International)
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Past Incidents
May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - We’ve resolved a technical issue that has affected tracking the click rates metrics for emails that were sent from the Web App.

The incident took place from May 11 11:40AM PDT until May 12 12:50PM PDT. As a result, any Staffbase Email customers that had their users click any emails during that period of time have lost their click tracking data. Any other metrics were not affected.

All systems and services are now operating normally, no further action is required.

We apologize for any inconvenience resulting from the issue.
May 12, 08:30 CEST
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

Unresolved incident: [App/Intranet] Migration of international Production environment.

May 4, 2022

No incidents reported.

May 3, 2022
Completed - The scheduled maintenance has been completed.
May 3, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 08:00 CEST
Scheduled - This is part of the Migration of International Production environment.

On May 3rd at 8 am CEST, we will migrate the plugins hosted on the International Production environment.

The migration will last 2 hours (from 8 am to 10 am), and during that time the plugins may be intermittently offline or non-functional.

After the migration, the plugins will work from their new URLs as mentioned on our developers portal.

All other aspects of our services should remain unchanged, and of course, you can always reach us at support@staffbase.com.
Apr 19, 17:53 CEST