Investigating - Affected feature: Saving and Loading Issues in the Email Designer
Users may be experiencing issues saving and loading the Email Designer.
Our technical team is actively addressing the matter, and as a solution to improve performance, we have temporarily removed tooltips from the Email Editor’s toolbar. This adjustment aims to immediately enhance the responsiveness of our platform while our developers work on a permanent fix.
We apologize for the inconvenience. If you have any questions regarding this topic, please get in touch with our Support Team at firstname.lastname@example.org.
Nov 15, 2023 - 22:44 CET
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at email@example.com in case you're still having any problems. We’re happy to help!
Nov 22, 16:23 CET
We are currently experiencing an issue with the Email Designer in the DE Staffbase Email instance. Customers are currently unable to save drafts due to this error.
Nov 22, 07:14 CET