Welcome to Staffbase Status
We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
Monitoring - We have adjusted the available resources to resolve the issue, and customers should see sent emails hitting their users' inboxes again. We will continue to monitor the systems until we are sure the issue is fully resolved.
May 20, 2026 - 18:20 CEST
May 20, 2026 - 18:20 CEST
Investigating - Affected feature: Emails
Some customers may be experiencing that emails are not being received by their users.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 20, 2026 - 17:09 CEST
Some customers may be experiencing that emails are not being received by their users.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 20, 2026 - 17:09 CEST
App, Intranet & Staffbase Email
Degraded Performance
Core API (Americas) [SLA]
Operational
Media API (Americas) [SLA]
Operational
Web Application (Americas) [SLA]
Operational
Staffbase Email API (Americas)
Operational
Core API (Europe) [SLA]
Operational
Media API (Europe) [SLA]
Operational
Web Application (Europe) [SLA]
Operational
Staffbase Email API (Europe)
Degraded Performance
Core API (Asia/Pacific) [SLA]
Operational
Media API (Asia/Pacific) [SLA]
Operational
Web Application (Asia/Pacific) [SLA]
Operational
Staffbase Email API (Asia/Pacific)
Operational
Staffbase Email Tracking Service
Operational
Common Features
Operational
Native App - iOS
Operational
Native App - Android
Operational
Test Application / Stage Environment
Operational
Employee Email (Classic)
Operational
Web Application (US) [SLA]
Operational
Create Service (US) [SLA]
Operational
Client Integrations (US) [SLA]
Operational
Web Application (Germany) [SLA]
Operational
Create Service (Germany) [SLA]
Operational
Communications Control (former dirico platform)
Operational
Communications Control API [SLA]
Operational
Communications Control Web Application [SLA]
Operational
Communications Control Login [SLA]
Operational
Staffbase Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.