Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

About This Site

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

Employee App & Front Door Intranet (US) ? Operational
90 days ago
99.84 % uptime
Today
Core API (US) [SLA] ? Operational
90 days ago
99.83 % uptime
Today
Media API (US) [SLA] ? Operational
90 days ago
99.83 % uptime
Today
SCIM API (US) Operational
90 days ago
99.84 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
99.85 % uptime
Today
Videos in Rich Content (US) ? Operational
Postman (US) ? Operational
Mail Services (US) ? Operational
Push Notifications (US) ? Operational
Employee App & Front Door Intranet (Germany) ? Operational
90 days ago
99.99 % uptime
Today
Core API (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Media API (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
SCIM API (Germany) Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Videos in Rich Content (Germany) ? Operational
Postman (Germany) ? Operational
Mail Services (Germany) ? Operational
Push Notifications (Germany) ? Operational
Employee App & Front Door Intranet (Plugins) ? Operational
Plugin: Calendar Operational
Plugin: Chat Operational
Plugin: Facebook Pages Operational
Plugin: SAP Fiori Operational
Plugin: Mealplan Operational
Plugin: SAML Operational
Plugin: Surveymonkey Operational
Plugin: Forms Operational
Plugin: Maps Operational
Plugin: Event Registration Operational
Plugins ? Operational
Plugin: Quiz Calendar Operational
Employee App & Front Door Intranet (Global / Common Services) ? Operational
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Content Delivery Network ? Operational
Test Application / Stage Environment ? Operational
Employee Email (US) ? Operational
90 days ago
99.91 % uptime
Today
App Services (US) ? Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
99.73 % uptime
Today
Event System (US) ? Operational
Create Service (US) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Employee Email (Germany) ? Operational
90 days ago
100.0 % uptime
Today
App Services (Germany) ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Event System (Germany) ? Operational
Create Service (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Employee Email (Global / Common Services) Operational
Staffbase Email License Manager ? Operational
Staffbase Support ? Operational
dirico Platform (Communications Control) Operational
90 days ago
100.0 % uptime
Today
dirico API [SLA] Operational
90 days ago
100.0 % uptime
Today
dirico Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
dirico Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Email] Planned Maintenance Mar 5, 2024 13:00-14:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 2024 - 13:09 CET
Scheduled - To continue offering you a stable service, on March 5th, at 4am-5am PST (1pm - 2pm CET), we will perform a scheduled routine maintenance on the Staffbase Email Service in the US environment.

The affected components will be intermittently unavailable during that time. Emails are sent as scheduled and data collection will be unaffected, but slightly delayed. All systems should be stable after the maintenance window is over.

In case of questions, you can reach out to support@staffbase.com. We will be happy to assist you.

Feb 19, 2024 - 13:07 CET
Uptime Core API (Germany) - App & Intranet
Fetching
Response Time Core API (Germany) - App & Intranet ?
Fetching
Uptime Core API (International) - App & Intranet
Fetching
Response Time Core API (International) - App & Intranet ?
Fetching
Core API Protect (Germany) [SLA]
Fetching
Core API Protect (US) [SLA]
Fetching
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - After the solved incident that occurred on February 21 regarding Azure and Workday syncs, we got information about missing contacts in static distribution lists.

Our team is actively working on restoring those lists. In the meantime, for seamless communication, we recommend re-uploading or recreating any distribution lists you need to send in the immediate future. We'll update this entry with an official post-mortem as soon as possible.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Feb 22, 18:32 CET
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

Feb 22, 17:23 CET
Investigating - Our US server is experiencing technical difficulties and as a result, some apps might have been slower than usual or temporarily unavailable.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Feb 22, 16:59 CET
Feb 21, 2024
Resolved - We want to inform you about a recent incident affecting Azure AD Sync or Workday Sync, resulting in missing contacts for some users.

To address this promptly, we kindly request that you trigger user imports once again. This action should effectively resolve the issue, ensuring all contacts are properly synchronized.

If you have any static CSV lists that you are planning on sending to today, you may need to re-upload those lists into Staffbase to ensure that all of your contacts are up to date.

We sincerely apologize for any inconvenience this may have caused.
If you encounter any persistent challenges or have further questions, please don’t hesitate to reach out to us at support@staffbase.com. Our dedicated support team is ready to assist you.

Feb 21, 14:41 CET
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Postmortem - Read details
Feb 23, 13:47 CET
Resolved - The issue is resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

Feb 15, 15:44 CET
Monitoring - We have rolled out an update to fix the issue. New push notifications should be delivered as usual. All push notifications that were sent between 8:12 and 11:00 will not be delivered, they need to be resent.

We will continue to monitor the systems until we are sure the issue is fully resolved.

Feb 15, 11:09 CET
Investigating - Affected feature: Push Notifications

Some customers may experience difficulties receiving push notifications.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Feb 15, 10:36 CET
Feb 14, 2024

No incidents reported.