Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

Identified - We have identified the cause of the synchronization failures, our teams are currently working on applying the necessary configuration fixes to restore normal synchronization behavior. We will provide another update as soon as more information is available.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Apr 24, 2026 - 20:57 CEST
Investigating - Affected feature: Entra Contact Syncing

Some customers may be experiencing a delay in sending test emails on Email Modern. We have not noticed this to be an issue affecting all customers, only some.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Apr 24, 2026 - 19:03 CEST
App, Intranet & Staffbase Email Partial Outage
90 days ago
99.98 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.92 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] Operational
90 days ago
99.93 % uptime
Today
Staffbase Email API (Americas) Operational
90 days ago
99.93 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Europe) Operational
90 days ago
100.0 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Partial Outage
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.99 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.99 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Apr 25, 2026

No incidents reported today.

Apr 24, 2026

Unresolved incident: [Email Modern] [US System/German System] - Entra Unable Sync Contacts.

Apr 23, 2026
Resolved - The issue regarding News post creation and image loading has been resolved. All systems are operating normally.

We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

Apr 23, 17:35 CEST
Identified - We have identified the root cause of the issues affecting News post creation and image loading. Our teams are now working to implement a fix to restore full functionality. We will provide a further update as soon as more information is available.
Apr 23, 15:46 CEST
Investigating - Affected feature: News & Media

We have received reports that some customers are experiencing issues when creating News posts. Additionally, we are aware that images may not load correctly for some users.

Our teams are investigating the behavior and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Apr 23, 15:29 CEST
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.