Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.95 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Americas) Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.97 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Europe) Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Operational
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
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Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
[Europe System | Americas System] [Email Modern] - Drafts failing to load in Email Modern
Resolved - We have deployed a fix for the errors affecting drafts in the Email Modern environment. All systems are operating normally.

We apologize for any inconvenience this may have caused. If you continue to experience issues loading or editing drafts, please contact our support team at support@staffbase.com.
Jun 19, 00:25 CEST
Identified - We have identified the cause of the issues affecting drafts in Email Modern on the Americas system. Our teams are actively working to implement a fix and restore full functionality.

We will provide a further update as soon as the fix is in place.

If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 23:02 CEST
Investigating - We have received reports that some customers on the Americas system are experiencing an error when attempting to open pre-existing drafts in Email Modern, or drafts stop responding

Our teams are currently investigating the root cause. You can see on which system your application is hosted by going to Studio > Settings > API Access tab.

We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 22:03 CEST
Jun 18, 2026
[Europe System | Americas System] [Email Modern] – Degraded performance in Email Modern
Resolved - The issues affecting email analytics have been resolved. All systems are now operating normally.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 18, 21:18 CEST
Monitoring - All systems are back up and operational.

Our teams are continuing to investigate the underlying cause and are actively monitoring all systems to ensure stability.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 18, 19:22 CEST
Update - We are continuing to investigate this issue.
Jun 18, 19:07 CEST
Investigating - We have received reports that some customers on the European and Americas systems are experiencing issues with email analytics failing to load. Affected areas include sent email statistics, audience data, and email designer.

You can see on which system your application is hosted by going to Studio > Settings > API Access tab. Our teams are actively investigating the issue. We will provide a further update as soon as we have more information.

We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 18:30 CEST
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
[Americas System] [App/Intranet/Email] – App reachability and latency issues
Resolved - Between 11:30 and 11:39 CEST customers on the Americas system were unable to access the App/Intranet/Email platform. The disruption lasted approximately 9 minutes. We re-deployed a release connected to the service disruption the day before but part of that change didn’t apply as expected and briefly reproduced a similar outage. This was quickly identified and the update was rolled back to restore full functionality.

We apologize for any inconvenience this may have caused. If you have any questions or feedback please reach out to our support team at support@staffbase.com.
Jun 12, 11:30 CEST
Jun 11, 2026
[App/Intranet/Email] - App Reachability and Latency Issues
Postmortem - Read details
Jun 16, 17:34 CEST
Resolved - The availability and performance issues have been fully resolved. All systems are operating normally.

A Post Mortem for this incident will be published following our internal review.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 11, 16:27 CEST
Monitoring - All systems are back up and operational.

Our teams are continuing to investigate the underlying cause and are actively monitoring all systems to ensure stability. We will publish a post-mortem here on our status page once our investigation is complete.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 11, 16:11 CEST
Identified - We have identified the cause of the service disruption affecting App & Intranet.

The German environment is now recovering and service is being restored for affected users. Our teams are continuing to work on fully restoring performance for the US environment, where some users may still experience slow loading times or errors.

We will provide a further update as soon as we have more information. We apologize for the inconvenience.

If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 11, 16:05 CEST
Investigating - Some customers are experiencing long loading times and apps being not reachable.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.


We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jun 11, 15:48 CEST
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

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