Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App/Intranet/Email Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] Operational
90 days ago
99.96 % uptime
Today
Media API (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Americas) [SLA] Operational
90 days ago
100.0 % uptime
Today
Email API (Americas) Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] Operational
90 days ago
99.98 % uptime
Today
Media API (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Europe) [SLA] Operational
90 days ago
100.0 % uptime
Today
Email API (Europe) Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web App (Asia/Pacific) [SLA] Operational
90 days ago
100.0 % uptime
Today
Email API (Asia/Pacific) Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service Operational
90 days ago
100.0 % uptime
Today
Common Features Operational
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Jul 1, 2026

No incidents reported today.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
[App/Intranet] [US System] - Degraded Performance
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Jun 25, 21:02 CEST
Monitoring - We have rolled out a rollback release to resolve the issue and the performance of accessing the Staffbase App is restored. We will continue to monitor the systems until we are sure the issue is fully resolved.
Jun 25, 20:02 CEST
Update - We are continuing to investigate this issue.
Jun 25, 19:23 CEST
Investigating - Affected feature: Staffbase App/Intranet

Some users may be experiencing slow performance when accessing their Staffbase app.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jun 25, 19:18 CEST
Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
[Europe System | Americas System] [Email Modern] - Drafts failing to load in Email Modern
Postmortem - Read details
Jun 24, 17:06 CEST
Resolved - We have deployed a fix for the errors affecting drafts in the Email Modern environment. All systems are operating normally.

We apologize for any inconvenience this may have caused. If you continue to experience issues loading or editing drafts, please contact our support team at support@staffbase.com.
Jun 19, 00:25 CEST
Identified - We have identified the cause of the issues affecting drafts in Email Modern on the Americas system. Our teams are actively working to implement a fix and restore full functionality.

We will provide a further update as soon as the fix is in place.

If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 23:02 CEST
Investigating - We have received reports that some customers on the Americas system are experiencing an error when attempting to open pre-existing drafts in Email Modern, or drafts stop responding

Our teams are currently investigating the root cause. You can see on which system your application is hosted by going to Studio > Settings > API Access tab.

We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 22:03 CEST
Jun 18, 2026
[Europe System | Americas System] [Email Modern] – Degraded performance in Email Modern
Postmortem - Read details
Jun 23, 15:29 CEST
Resolved - The issues affecting email analytics have been resolved. All systems are now operating normally.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 18, 21:18 CEST
Monitoring - All systems are back up and operational.

Our teams are continuing to investigate the underlying cause and are actively monitoring all systems to ensure stability.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.
Jun 18, 19:22 CEST
Update - We are continuing to investigate this issue.
Jun 18, 19:07 CEST
Investigating - We have received reports that some customers on the European and Americas systems are experiencing issues with email analytics failing to load. Affected areas include sent email statistics, audience data, and email designer.

You can see on which system your application is hosted by going to Studio > Settings > API Access tab. Our teams are actively investigating the issue. We will provide a further update as soon as we have more information.

We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.
Jun 18, 18:30 CEST
Jun 17, 2026

No incidents reported.

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