Identified - We are currently experiencing an issue on Apple devices with iOS 13+, which is causing images in the newsfeed and across the native app to appear blurry. The issue only affects the image preview - when the user enlarges an image it appears in the expected resolution.
We have identified the cause and our developers are preparing a fix. This fix will go live with the release of our app version 4.1. More details regarding the release will go out via email soon.
Rest assured, we are taking this issue very seriously and apologize for any inconvenience it has caused you and your users.
Feel free to reach out to us via support@staffbase.com if you need any assistance or help.
Oct 16, 18:49 UTC
Infrastructure (US)
Operational
90 days ago
100.0
% uptime
Today
Core API (US)
?
Operational
90 days ago
100.0
% uptime
Today
Media API (US)
?
Operational
90 days ago
100.0
% uptime
Today
Infrastructure (Germany)
Operational
90 days ago
99.97
% uptime
Today
Core API (Germany)
?
Operational
90 days ago
99.96
% uptime
Today
Media API (Germany)
?
Operational
90 days ago
99.98
% uptime
Today
Common Services (Plugins, Push Notifications...)
Operational
90 days ago
99.98
% uptime
Today
Plugins
?
Operational
90 days ago
99.95
% uptime
Today
Web App
?
Operational
90 days ago
100.0
% uptime
Today
Push Notifications
?
Operational
90 days ago
100.0
% uptime
Today
Videos in Rich Content
?
Operational
Mail Services
?
Operational
Content Delivery Network
?
Operational
Common Features
?
Operational
Native App - iOS
?
Operational
Native App - Android
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
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Related
No incidents or maintenance related to this downtime.