Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email ? Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
99.99 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.92 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.76 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[App/Intranet] - Migration of service for Staffbase Protect Jun 8, 2025 18:00-19:00 CEST

In order to migrate our last service to Staffbase Protect, we will perform a scheduled update of the DNS records for the Staffbase App and Intranet.

The affected components may be temporarily unavailable during this period. We expect a downtime of approximately one minute during the mentioned timeframe.
All systems should be stable after the maintenance window is over.

In case of questions, you can reach out to support@staffbase.com. We will be happy to assist you.
Posted on May 16, 2025 - 15:17 CEST
System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
[App/Intranet] [German System] - Long loading times and slow search
Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
May 20, 17:48 CEST
Monitoring - A new fix has been implemented, and both loading times and search functionality have returned to normal.
We are continuing to monitor system performance to ensure stability and confirm that the issue is fully resolved.

Thank you for your continued patience.
May 20, 12:53 CEST
Investigating - We're currently investigating renewed issues with slow search performance. Our team is actively working to identify the root cause and will share updates as we learn more.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
May 20, 09:41 CEST
Monitoring - We've implemented a fix, and loading times and search functionality have returned to normal.
Our team will continue to monitor the systems closely to ensure the issue is fully resolved.
May 19, 17:13 CEST
Investigating - Some customers may be experiencing longer loading times and delays in receiving search results.

Our teams are actively investigating the issue and working to resolve it as quickly as possible. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 19, 15:46 CEST
May 19, 2025
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

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