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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

[App/Intranet] [German System / US System] - Surveys missing from app/intranet platforms

Incident Report for Staffbase

Resolved

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems.
Posted Jul 02, 2025 - 21:59 CEST

Monitoring

We have resolved the issue and surveys are working as intended again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Posted Jul 02, 2025 - 20:13 CEST

Identified

We have identified the root cause and will now take steps to fix the issue with surveys not appearing in the Studio.
Posted Jul 02, 2025 - 19:07 CEST

Investigating

Affected feature: Surveys

Customers may be experiencing issues viewing surveys within their studio. An error may pop up when attempting to view a survey.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Jul 02, 2025 - 18:26 CEST
This incident affected: App, Intranet & Staffbase Email (Common Features).