The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems.
Posted Jul 02, 2025 - 21:59 CEST
Monitoring
We have resolved the issue and surveys are working as intended again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Posted Jul 02, 2025 - 20:13 CEST
Identified
We have identified the root cause and will now take steps to fix the issue with surveys not appearing in the Studio.
Posted Jul 02, 2025 - 19:07 CEST
Investigating
Affected feature: Surveys
Customers may be experiencing issues viewing surveys within their studio. An error may pop up when attempting to view a survey.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Jul 02, 2025 - 18:26 CEST
This incident affected: App, Intranet & Staffbase Email (Common Features).