Do you have questions about performance or outages? Our friendly Customer Care team can help! Get in touch
Do you have questions about performance or outages? Our friendly Customer Care team can help! Get in touch
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Resolved
Between 15:15 and 15:30 UTC (17:15-17:30 CEST) on September 2, some customers experienced elevated error rates and slow performance, affecting both our EU- and US-hosted environments. This was caused by an internal deployment change and resolved on its own within about fifteen minutes once traffic was rerouted back to normal.
We’re sorry for the disruption this caused. If you’re still seeing any related issues, please reach out to us at support@staffbase.com - we’re happy to help.