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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

Service disruption: analytics partly not counted

Incident Report for Staffbase

Resolved

The issue has been resolved. The display of analytics is now up-to-date again - there was a delay but no data was lost.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support via support@staffbase.com.
Posted Jan 19, 2021 - 11:59 CET

Investigating

We are currently experiencing a service disruption with our analytics feature on the German infrastructure. Visits and visitors are not counted, at the moment.

Our team is working to identify the root cause. We will post additional updates as soon as possible and apologize for the inconvenience.
If you have any questions you can reach out to our support team at support@staffbase.com
Posted Jan 19, 2021 - 11:20 CET
This incident affected: App, Intranet & Staffbase Email (Common Features).
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