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[Email] - Alignment issues with Email Drafts
Incident
Report for Staffbase
Resolved
The incident regarding Email Alignment issues has been resolved. We are sorry for the trouble this has caused.
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Monitoring
We have deployed an update to resolve the issue, and alignment should be carried over into the sent draft again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Identified
Some customers reported experiencing issues with the alignment within email drafts not being carried over to the actual send.
Our developers have identified the root cause and are currently addressing this. They are in the process of implementing a solution to ensure that the alignment in the email designer will be accurately reflected in all sent emails.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Our developers have identified the root cause and are currently addressing this. They are in the process of implementing a solution to ensure that the alignment in the email designer will be accurately reflected in all sent emails.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
This incident affected: Employee Email (all regions) (Create Service (US) [SLA], Create Service (Germany) [SLA]).