The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Posted Jan 13, 2025 - 15:42 CET
Monitoring
We have implemented measures to improve performance, and the app is currently functioning as expected again. We will continue to monitor the system to ensure the issue is fully resolved.
Posted Jan 13, 2025 - 11:58 CET
Investigating
We have received reports that the app is experiencing slightly slower performance. This issue is affecting systems hosted on the German server. Our teams are currently investigating and will work to resolve this as fast as we can.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for any inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Jan 13, 2025 - 11:32 CET
This incident affected: Employee App & Front Door Intranet (Core API (Europe) [SLA]).