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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
[App/Intranet] [German System] - Long loading times and slow search
Incident
Report for Staffbase
Resolved
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Monitoring
A new fix has been implemented, and both loading times and search functionality have returned to normal.
We are continuing to monitor system performance to ensure stability and confirm that the issue is fully resolved.
Thank you for your continued patience.
We are continuing to monitor system performance to ensure stability and confirm that the issue is fully resolved.
Thank you for your continued patience.
Investigating
We're currently investigating renewed issues with slow search performance. Our team is actively working to identify the root cause and will share updates as we learn more.
We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Monitoring
We've implemented a fix, and loading times and search functionality have returned to normal.
Our team will continue to monitor the systems closely to ensure the issue is fully resolved.
Our team will continue to monitor the systems closely to ensure the issue is fully resolved.
Investigating
Some customers may be experiencing longer loading times and delays in receiving search results.
Our teams are actively investigating the issue and working to resolve it as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Our teams are actively investigating the issue and working to resolve it as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
This incident affected: App, Intranet & Staffbase Email (Core API (Europe) [SLA]).