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[App/Intranet] - Issues with Displaying Profile Fields in Search

Incident Report for Staffbase

Resolved

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Posted Jan 11, 2023 - 15:18 CET

Identified

We have found the cause of the issue and are now working to put a fix in place.
Posted Jan 11, 2023 - 11:37 CET

Investigating

Some customers may be experiencing issues with displaying profile fields in the search. When using the global search, user results might show more profile fields than usual. The order of profile fields might be different as well.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Jan 11, 2023 - 10:32 CET
This incident affected: App, Intranet & Staffbase Email (Common Features).