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[App/Intranet/Email] [US System] – Degraded performance in App/Intranet & Employee Email
Incident
Report for Staffbase
Resolved
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Monitoring
We have taken measures to address the degraded performance on the US system, and performance levels are improving. Users should now experience normal behavior again in the App/Intranet and Employee Email.
We will continue to monitor the system closely to ensure performance remains stable.
If you continue to experience slow or unresponsive behavior, please contact our support at support@staffbase.com
We’re happy to help.
We will continue to monitor the system closely to ensure performance remains stable.
If you continue to experience slow or unresponsive behavior, please contact our support at support@staffbase.com
We’re happy to help.
Investigating
Affected feature: App/Intranet & Employee Email
We have received reports that some customers on the US system are experiencing very slow or unresponsive behavior in the App/Intranet and Staffbase Employee Email. Our teams are investigating the behavior and will work to resolve this as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com
We have received reports that some customers on the US system are experiencing very slow or unresponsive behavior in the App/Intranet and Staffbase Employee Email. Our teams are investigating the behavior and will work to resolve this as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com
This incident affected: App, Intranet & Staffbase Email (Core API (Americas) [SLA], Web Application (Americas) [SLA], Staffbase Email API (Americas)).