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[App/Intranet] [German System / US System] - Issues retrieving data via the user API

Incident Report for Staffbase

Resolved

Affected feature: User API

Between Monday, May 5th, 13:40 CEST, and Tuesday, April 6th, 20:08 CEST some customers may have experienced difficulties in retrieving user data through the User API. Requests to the User API may have returned an incorrect number of users or resulted in a "400 Bad request" error.

Our development team addressed the issue as soon as they became aware of it.

We apologize for the inconvenience. If you have any questions regarding this matter, please contact our support team at support@staffbase.com.
Posted May 05, 2025 - 14:00 CEST