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[Email] - [Loading and saving errors when editing and creating Email Drafts/Template]
Incident
Report for Staffbase
Resolved
This incident has been resolved. We are sorry for the trouble this has caused.
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Monitoring
We have released an update to resolve the issue; drafts should be loading and saving again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Investigating
Affected feature: Email Draft/Template editing and creating
Some users may be experiencing issues with loading and saving Email Drafts/Templates. It appears to be intermittent and the draft can be loaded after refreshing the page.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Some users may be experiencing issues with loading and saving Email Drafts/Templates. It appears to be intermittent and the draft can be loaded after refreshing the page.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.