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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
[App/Intranet] - Degraded performance on our international server
Incident
Report for Staffbase
Resolved
This incident has been resolved. We are sorry for the trouble this has caused.
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Monitoring
We are pleased to inform you that our teams have made substantial progress in enhancing the performance of the server. As a result, we anticipate that customers should now be able to use their apps without encountering issues. We will continue to closely monitor the situation to ensure sustained improvements and will provide you with further updates as soon as possible.
Investigating
Affected feature: Core API
Some customers may experience extended loading times. Our teams are actively investigating this issue and are committed to resolving it promptly. More details will be shared shortly.
To identify the system where your application is hosted, you can navigate to Studio > Settings > API Access and verify the tag displayed next to the title.
We apologize for any inconvenience this may have caused. If you have any inquiries regarding this matter, please don't hesitate to contact our support team at support@staffbase.com.
Some customers may experience extended loading times. Our teams are actively investigating this issue and are committed to resolving it promptly. More details will be shared shortly.
To identify the system where your application is hosted, you can navigate to Studio > Settings > API Access and verify the tag displayed next to the title.
We apologize for any inconvenience this may have caused. If you have any inquiries regarding this matter, please don't hesitate to contact our support team at support@staffbase.com.
This incident affected: Employee App & Front Door Intranet (Core API Protect (US) [SLA]).