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[Email] - Saving and Loading Issues in the Email Designer
Incident Report for Staffbase
Affected feature: Saving and Loading Issues in the Email Designer

Users may be experiencing issues saving and loading the Email Designer.

Our technical team is actively addressing the matter, and as a solution to improve performance, we have temporarily removed tooltips from the Email Editor’s toolbar. This adjustment aims to immediately enhance the responsiveness of our platform while our developers work on a permanent fix.

We apologize for the inconvenience. If you have any questions regarding this topic, please get in touch with our Support Team at support@staffbase.com.
Posted Nov 15, 2023 - 22:44 CET
This incident affects: Employee Email (Germany) (Web Application (Germany) [SLA]) and Employee Email (US) (Web Application (US) [SLA]).