The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Posted Jan 18, 2024 - 16:55 CET
Investigating
Affected feature: Saving and Loading Issues in the Email Designer
Users may be experiencing issues saving and loading the Email Designer.
Our technical team is actively addressing the matter, and as a solution to improve performance, we have temporarily removed tooltips from the Email Editor’s toolbar. This adjustment aims to immediately enhance the responsiveness of our platform while our developers work on a permanent fix.
We apologize for the inconvenience. If you have any questions regarding this topic, please get in touch with our Support Team at support@staffbase.com.
Posted Nov 15, 2023 - 22:44 CET
This incident affected: Employee Email (Web Application (US) [SLA], Web Application (Germany) [SLA]).