Welcome to Staffbase Status
We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
Email US System - Certain Customers Unable to Receive Test Emails
Incident
Report for Staffbase
Resolved
The issue is resolved, and all customers are reporting test sends to be working again for all drafts. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems with test sends. We’re happy to help!
Investigating
Affected feature: Test Emails
Some customers may be experiencing a delay in sending test emails on Email Modern. We have not noticed this to be an issue affecting all customers, only some.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Some customers may be experiencing a delay in sending test emails on Email Modern. We have not noticed this to be an issue affecting all customers, only some.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
This incident affected: App, Intranet & Staffbase Email (Staffbase Email API (Americas)).