The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Posted Jun 25, 2026 - 21:02 CEST
Monitoring
We have rolled out a rollback release to resolve the issue and the performance of accessing the Staffbase App is restored. We will continue to monitor the systems until we are sure the issue is fully resolved.
Posted Jun 25, 2026 - 20:02 CEST
Update
We are continuing to investigate this issue.
Posted Jun 25, 2026 - 19:23 CEST
Investigating
Affected feature: Staffbase App/Intranet
Some users may be experiencing slow performance when accessing their Staffbase app.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Jun 25, 2026 - 19:18 CEST
This incident affected: App/Intranet/Email (Core API (Americas) [SLA], Web App (Americas) [SLA], Core API (Europe) [SLA], Web App (Europe) [SLA]).