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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
Infrastructure Updates: German & International System
Scheduled Maintenance
Report for Staffbase
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Due to infrastructure improvements, we will be performing scheduled maintenance on our systems on July 4th - 8:00am UTC / 10:00am CEST.
Several service components will be unavailable in a timeframe of about 60 minutes. We will do our best to minimize the impact.
This maintenance will affect customers hosted on our International system as well as the German system.
The following components will be unavailable or degraded:
For customers hosted on the German system:
- Media API
- SCIM API
- Notification Services (Push, Email)
- Analytics
- Translation
- All Plugins
For customers hosted on the International system:
- Notification Services (Push)
- All Plugins
Feel free to contact us if you are not sure which system you are using.
Alternatively, you can navigate to “API Access” in the “Settings” in your Experience Studio. If the API URL starts with “backend.staffbase.com”, the app is hosted on the International system.
We will notify you as soon as the maintenance is complete.
Please report any unusual behavior to support@staffbase.com and we will be happy to assist you.
Several service components will be unavailable in a timeframe of about 60 minutes. We will do our best to minimize the impact.
This maintenance will affect customers hosted on our International system as well as the German system.
The following components will be unavailable or degraded:
For customers hosted on the German system:
- Media API
- SCIM API
- Notification Services (Push, Email)
- Analytics
- Translation
- All Plugins
For customers hosted on the International system:
- Notification Services (Push)
- All Plugins
Feel free to contact us if you are not sure which system you are using.
Alternatively, you can navigate to “API Access” in the “Settings” in your Experience Studio. If the API URL starts with “backend.staffbase.com”, the app is hosted on the International system.
We will notify you as soon as the maintenance is complete.
Please report any unusual behavior to support@staffbase.com and we will be happy to assist you.
This scheduled maintenance affected: Employee App & Front Door Intranet (all regions) (Core API (US) [SLA], Media API (US) [SLA], Core API (Germany) [SLA], Media API (Germany) [SLA], Common Features, Native App - iOS, Native App - Android).