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[App/Intranet] [DE System] – Post publishing disruption between November 1st and 2nd.

Incident Report for Staffbase

Resolved

Between Saturday, November 1 around 6 PM CET and Sunday, November 2 around 2 PM CET, some manual and API-based post creations were temporarily disrupted. As a result, some users were unable to publish posts and received an error message. In some cases, affected posts were later published multiple times.

Scheduled posts were not affected and were sent out as planned.

The issue was caused by an internal service overload, which prevented certain requests from being processed correctly. Our teams resolved the issue on Sunday and post creation has been fully functional since then.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Nov 01, 2025 - 18:00 CET
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