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[App/Intranet] - Technical difficulties with the German server

Incident Report for Staffbase

Resolved

Today at 10 a.m., our German server experienced technical difficulties due to a Denial of Service (DoS) attack (targeted overloading of the system by a large number of requests) on one of our customers. As a result, some apps were temporarily unavailable for about 5 minutes, or not all functionalities were fully operable. The impact on the entire system was mitigated by our developers as soon as possible.

A second short outage at 1 p.m. was an indirect result of the first one and made our systems unavailable again for about 5 minutes. Our developers have taken the appropriate steps, and the system is now stable again.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Posted Sep 19, 2023 - 10:00 CEST
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