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[App/Intranet] - User management function had to be restarted on prod/de
Incident Report for Staffbase
Affected feature: User Management

For some customers who have performed a user import, the user import has remained in pending status.

Our teams have already resolved the issue. If your user import is stuck in pending status, please contact our support team at support@staffbase.com we are happy to help you to restart your import.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience.
Posted Feb 12, 2024 - 09:00 CET