Do you have questions about performance or outages? Our friendly Customer Care team can help! Get in touch
Do you have questions about performance or outages? Our friendly Customer Care team can help! Get in touch
[European System] [App/Intranet] – Degraded performance in App/Intranet
Affected feature: App/Intranet
Performance on the European System has returned to normal levels, and App/Intranet is responding as expected again.
We will continue to monitor the system closely to ensure performance remains stable.
If you continue to experience slow or unresponsive behavior, please contact our support at support@staffbase.com.
Monitoring
[European System] [App/Intranet] – Degraded performance in App/Intranet
Affected feature: App/Intranet
Performance on the European System has returned to normal levels, and App/Intranet is responding as expected again.
We will continue to monitor the system closely to ensure performance remains stable.
If you continue to experience slow or unresponsive behavior, please contact our support at support@staffbase.com.
Investigating
Affected feature: App/Intranet
Since this morning, some customers on the European System have been experiencing slow loading times or unresponsive behavior in App/Intranet.
We have identified the cause of the performance issues. Our teams are actively working to implement a fix and restore full functionality.
We will provide a further update as soon as the fix is in place.
You can see on which system your application is hosted by going to the Studio > Settings > API Access tab.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.