Monitoring - We have increased resources to resolve the issue and media files should be loading again. We will continue to monitor the systems until we are sure the issue is fully resolved.
Nov 17, 2025 - 17:20 CET
Investigating - We have received reports that some media files are currently not loaded on the US system. Our teams are investigating the behavior and will work to resolve this as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience this may cause. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Nov 17, 2025 - 13:15 CET
App, Intranet & Staffbase Email
?
Partial Outage
90 days ago
99.98
% uptime
Today
Core API (Americas) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Media API (Americas) [SLA]
?
Partial Outage
90 days ago
99.79
% uptime
Today
Web Application (Americas) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Core API (Europe) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Media API (Europe) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Web Application (Europe) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Core API (Asia/Pacific) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Media API (Asia/Pacific) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Web Application (Asia/Pacific) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Staffbase Email API
?
Operational
90 days ago
100.0
% uptime
Today
Staffbase Email Tracking Service
?
Operational
90 days ago
100.0
% uptime
Today
Common Features
?
Operational
Native App - iOS
?
Operational
Native App - Android
?
Operational
Test Application / Stage Environment
?
Operational
Employee Email (Classic)
?
Operational
90 days ago
99.94
% uptime
Today
Web Application (US) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Create Service (US) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Client Integrations (US) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Web Application (Germany) [SLA]
?
Operational
90 days ago
99.72
% uptime
Today
Create Service (Germany) [SLA]
?
Operational
90 days ago
100.0
% uptime
Today
Communications Control (former dirico platform)
Operational
90 days ago
99.99
% uptime
Today
Communications Control API [SLA]
Operational
90 days ago
100.0
% uptime
Today
Communications Control Web Application [SLA]
Operational
90 days ago
100.0
% uptime
Today
Communications Control Login [SLA]
Operational
90 days ago
99.99
% uptime
Today
Staffbase Support
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue is resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Nov 5, 16:45 CET
Monitoring -
We have resolved the issue and formatting should be back to normal. We will continue to monitor the systems until we are sure the issue is fully resolved.
Nov 5, 12:46 CET
Investigating -
We’re currently investigating an issue where custom fonts cause reactions (likes, comments, shares) to appear misaligned on the web. Our team is working to identify the cause and will share updates as they become available.
We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Nov 5, 09:07 CET