Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employee App & Front Door Intranet ? Operational
90 days ago
99.95 % uptime
Today
Core API Protect (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (US) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API Protect (Germany) [SLA] ? Operational
90 days ago
99.92 % uptime
Today
Media API (Germany) [SLA] ? Operational
90 days ago
99.9 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email ? Operational
90 days ago
99.92 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
99.62 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
100.0 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
100.0 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance for Staffbase Email in EMEA Nov 23, 2024 11:00-13:00 CET
We will be undergoing scheduled Maintenance for Staffbase Email on the EU Server. This will only impact customers using the EMEA Staffbase instance. During this window, all services related to email will be limited. Please reach out to support@staffbase.com for any questions.
Posted on Nov 12, 2024 - 18:50 CET
SAML SSO Update Part 1 Dec 3, 2024 22:00 - Dec 4, 2024 00:00 CET
As part of our commitment to continually improve our services, we will be performing maintenance on our SAML Single Sign-On (SSO) service. This update will briefly impact SSO login to your Staffbase platform. We appreciate your understanding and aim to minimize any disruption. No action on your side is required. Should you encounter any issues or unusual behavior following the update, please don’t hesitate to contact our Customer Care team at support@staffbase.com for assistance.
Posted on Nov 15, 2024 - 16:23 CET
SAML SSO Update, Part 2 Dec 5, 2024 22:00 - Dec 6, 2024 00:00 CET
As part of our commitment to continually improve our services, we will be performing maintenance on our SAML Single Sign-On (SSO) service. This update will briefly impact SSO login to your Staffbase platform. We appreciate your understanding and aim to minimize any disruption. No action on your side is required. Should you encounter any issues or unusual behavior following the update, please don’t hesitate to contact our Customer Care team at support@staffbase.com for assistance.
Posted on Nov 15, 2024 - 16:24 CET
SAML SSO Update, Part 3 Dec 10, 2024 22:00 - Dec 11, 2024 00:00 CET
As part of our commitment to continually improve our services, we will be performing maintenance on our SAML Single Sign-On (SSO) service. This update will briefly impact SSO login to your Staffbase platform. We appreciate your understanding and aim to minimize any disruption. No action on your side is required. Should you encounter any issues or unusual behavior following the update, please don’t hesitate to contact our Customer Care team at support@staffbase.com for assistance.
Posted on Nov 15, 2024 - 16:25 CET
System Metrics Month Week Day
Uptime Core API Protect (International) - App & Intranet
Fetching
Uptime Core API Protect (Germany) - App & Intranet
Fetching
Response Time Core API (International) - App & Intranet ?
Fetching
Response Time Core API (Germany) - App & Intranet ?
Fetching
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
[App/Intranet] - Slower performance for Employee App & Front Door Intranet on the German server
Postmortem - Read details
Nov 13, 15:11 CET
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Nov 13, 14:35 CET
Monitoring - We are seeing an improvement in performance which is resulting in the Employee App and Front Door Intranet working without delays. We will continue to monitor the systems until we are sure the issue is fully resolved.
Nov 12, 12:53 CET
Investigating - Affected feature: Employee App & Front Door Intranet

Some customers may be experiencing slower/degraded performance in their Employee App & Front Door Intranet hosted on the German server.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Nov 12, 11:50 CET
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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