Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email ? Operational
90 days ago
99.99 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.99 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
99.99 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.98 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
[European System] Internal migration of our DNS-Setup on August 21st
Completed - The scheduled maintenance has been completed.
Aug 21, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 09:00 CEST
Scheduled - To continue offering you a stable and future-ready service, on Thursday, August 21st around 9 a.m. (CEST) we will perform a scheduled internal migration of our DNS setup.

The migration will take a maximum of 8 hours to complete. There is no action required of you as a customer.

We do not expect any service interruption. Any platform instability should not last longer than a few minutes.

If you have any questions, please reach out to our support at support@staffbase.com
Jul 31, 16:15 CEST
Aug 20, 2025
[US and AU System] Internal migration of our DNS-Setup on August 20th
Completed - The scheduled maintenance has been completed.
Aug 20, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 09:00 CEST
Scheduled - To continue offering you a stable and future-ready service, on Wednesday, August 20th around 9 a.m. CEST (3a.m. EST/ 5p.m. AEST) we will perform a scheduled internal migration of our DNS setup.

The migration will take a maximum of 8 hours to complete. There is no action required of you as a customer.

We do not expect any service interruption. Any platform instability should not last longer than a few minutes.

If you have any questions, please reach out to our support at support@staffbase.com
Aug 20, 09:00 CEST
[App] [German System / US System] - The old menu is displayed for customers who have not yet rolled out the new mobile menu for all users
Resolved - The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Aug 20, 15:13 CEST
Monitoring - We have implemented a fix to resolve the issue and the new mobile menu should display for system wide roles only as intended.
For the fix to take effect, please fully close the app and restart it.

We will continue to monitor the systems until we are sure the issue is fully resolved.
Aug 20, 14:06 CEST
Identified - We have identified the root cause and will now take steps to fix the issue.
Aug 20, 13:15 CEST
Investigating - Affected feature: Mobile Menu

Customers who have not yet rolled out the new mobile menu for all users (but only for global roles), currently see the old menu in the app.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Aug 20, 10:47 CEST
Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
[App/Intranet] [German System / US System / Pacific System] - Missing Video Insights analytics data between July 28 and August 14
Resolved - Between July 28, 2025, and August 14, 2025, at 15:00 CEST, customers may have noticed missing Video Insights. Data collection on the web app has been working correctly again since August 14.

On mobile, the issue affects app versions 2025.3.180 and higher and will be resolved in the next native app release, planned for the end of August 2025.

Unfortunately, any data from the affected timeframe is lost and cannot be recovered. Data gathered before July 28, 2025 was not affected and was stored correctly.

We apologize for the inconvenience. If you have any questions regarding this matter, please contact our support team.
Aug 15, 10:32 CEST
Aug 14, 2025

No incidents reported.

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