Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email ? Operational
90 days ago
100.0 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
99.99 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.92 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.76 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[App/Intranet] - Migration of service for Staffbase Protect Jun 8, 2025 18:00-19:00 CEST

In order to migrate our last service to Staffbase Protect, we will perform a scheduled update of the DNS records for the Staffbase App and Intranet.

The affected components may be temporarily unavailable during this period. We expect a downtime of approximately one minute during the mentioned timeframe.
All systems should be stable after the maintenance window is over.

In case of questions, you can reach out to support@staffbase.com. We will be happy to assist you.
Posted on May 16, 2025 - 15:17 CEST
System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
[App/Intranet] [German System / US System / Asia/Pacific System] - User search isn’t working properly
Resolved - We have released an update to resolve the issue and all functions related to search should now be operational.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience during this time. Should you still encounter any issues, please do not hesitate to reach out to us at support@staffbase.com. We are here to assist you and ensure everything is working as expected.
May 9, 09:18 CEST
Identified - User search isn’t working properly.

Some users may experience issues with the employee directory and @mentions. The employee directory shows a lower number of users when visibility is restricted to certain user groups.

Additionally, administrators may notice a lower number of users when visiting the user groups or filtering by user groups and may also experience issues with the post statistics.

Our teams are actively investigating the issue and will work to resolve it as quickly as possible. We will provide further information as soon as it becomes available.

To determine the system hosting your application, please navigate to Studio > Settings > API Access and locate the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
May 8, 11:41 CEST
May 8, 2025
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
[App/Intranet] [German System / US System] - Issues retrieving data via the user API
Resolved - Affected feature: User API

Between Monday, May 5th, 13:40 CEST, and Tuesday, April 6th, 20:08 CEST some customers may have experienced difficulties in retrieving user data through the User API. Requests to the User API may have returned an incorrect number of users or resulted in a "400 Bad request" error.

Our development team addressed the issue as soon as they became aware of it.

We apologize for the inconvenience. If you have any questions regarding this matter, please contact our support team at support@staffbase.com.
May 5, 14:00 CEST
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

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