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We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.
[App/Intranet] [Europe System / Americas System] - Email notifications coming from App/Intranet appear to be sent from noreply@staffbase.com
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Monitoring - We have made backend system changes to resolve the issue. We will continue to monitor the systems to ensure the issue is fully resolved.
Jan 17, 2025 - 18:47 CET
Jan 17, 2025 - 18:47 CET
Identified - We have identified the root cause and will now take steps to fix the issue.
Jan 17, 2025 - 14:28 CET
Jan 17, 2025 - 14:28 CET
Investigating - Affected feature: Email Notifications
Customers may be experiencing that notification emails coming from the App/Intranet appear to be sent from noreply@staffbase.com instead of the defined custom sending address.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jan 17, 2025 - 13:00 CET
Customers may be experiencing that notification emails coming from the App/Intranet appear to be sent from noreply@staffbase.com instead of the defined custom sending address.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Jan 17, 2025 - 13:00 CET
Employee App & Front Door Intranet
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Degraded Performance
Core API (Americas) [SLA]
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Operational
Media API (Americas) [SLA]
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Operational
Web Application (Americas) [SLA]
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Operational
Core API (Europe) [SLA]
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Operational
Media API (Europe) [SLA]
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Operational
Web Application (Europe) [SLA]
?
Operational
Core API (Asia/Pacific) [SLA]
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Operational
Media API (Asia/Pacific) [SLA]
?
Operational
Web Application (Americas) [SLA]
?
Operational
Common Features
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Degraded Performance
Native App - iOS
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Operational
Native App - Android
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Operational
Test Application / Stage Environment
?
Operational
Employee Email (Classic)
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Operational
Web Application (US) [SLA]
?
Operational
Create Service (US) [SLA]
?
Operational
Client Integrations (US) [SLA]
?
Operational
Web Application (Germany) [SLA]
?
Operational
Create Service (Germany) [SLA]
?
Operational
Communications Control (former dirico platform)
Operational
Communications Control API [SLA]
Operational
Communications Control Web Application [SLA]
Operational
Communications Control Login [SLA]
Operational
Staffbase Support
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.