Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
App, Intranet & Staffbase Email ? Operational
90 days ago
100.0 % uptime
Today
Core API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Europe) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (Asia/Pacific) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Americas) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email API ? Operational
90 days ago
100.0 % uptime
Today
Staffbase Email Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (Classic) ? Operational
90 days ago
99.98 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
99.95 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.79 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
99.62 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.76 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Employee Email (Classic) Scheduled Maintenance (EU Server) Apr 5, 2025 10:00-12:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 2025 - 16:08 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 2025 - 15:55 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 2025 - 15:53 CET
Scheduled - We will be undergoing scheduled maintenance on Saturday, April 5th at 10:00 CET (4:00 am EST). The scheduled maintenance will impact Employee Email classic customers on our EU server only. We ask customers to not schedule or edit drafts during this timeframe.
Mar 24, 2025 - 15:33 CET
System Metrics Month Week Day
Uptime Core API (Americas) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Europe) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
Fetching
Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
Fetching
Mar 25, 2025

No incidents reported today.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
[App/Intranet] - Long Loading times on our German System
Postmortem - Read details
Mar 18, 14:45 CET
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Mar 12, 13:47 CET
Monitoring - Performance has stabilized. We will continue to monitor the situation and update you shortly.
Mar 12, 09:43 CET
Investigating - Some customers on our German system may be experiencing slower loading times. Our teams are actively investigating the issue. We will provide updates as soon as we have more information.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Mar 12, 08:12 CET
Monitoring - We have made backend adjustments to resolve this issue. We will continue to monitor the systems until we are sure the issue is fully resolved.
Mar 11, 14:06 CET
Investigating - Some customers on our German system may be experiencing slower loading times. Our teams are actively investigating the issue. We will provide updates as soon as we have more information.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Mar 11, 11:06 CET
Mar 11, 2025
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