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[Staffbase Email] - Issue with click rates
Incident Report for Staffbase
Resolved
We’ve resolved a technical issue that has affected tracking the click rates metrics for emails that were sent from the Web App.

The incident took place from May 11 11:40AM PDT until May 12 12:50PM PDT. As a result, any Staffbase Email customers that had their users click any emails during that period of time have lost their click tracking data. Any other metrics were not affected.

All systems and services are now operating normally, no further action is required.

We apologize for any inconvenience resulting from the issue.
Posted May 12, 2022 - 08:30 CEST