Welcome to Staffbase Status

We continuously monitor outages, slowdowns, and other issues. Should there be any interruptions in service, we'll provide status updates here.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Employee App & Front Door Intranet (all regions) ? Operational
90 days ago
99.98 % uptime
Today
Core API (US) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API Protect (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Media API (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Core API (Germany) [SLA] ? Operational
90 days ago
99.98 % uptime
Today
Core API Protect (Germany) [SLA] ? Operational
90 days ago
99.96 % uptime
Today
Media API (Germany) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
99.94 % uptime
Today
Common Features ? Operational
Native App - iOS ? Operational
Native App - Android ? Operational
Test Application / Stage Environment ? Operational
Employee Email (all regions) ? Operational
90 days ago
99.73 % uptime
Today
Web Application (US) [SLA] ? Operational
90 days ago
99.33 % uptime
Today
Create Service (US) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Client Integrations (US) [SLA] ? Operational
90 days ago
100.0 % uptime
Today
Web Application (Germany) [SLA] ? Operational
90 days ago
99.33 % uptime
Today
Create Service (Germany) [SLA] ? Operational
90 days ago
99.99 % uptime
Today
Communications Control (former dirico platform) Operational
90 days ago
99.68 % uptime
Today
Communications Control API [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Web Application [SLA] Operational
90 days ago
100.0 % uptime
Today
Communications Control Login [SLA] Operational
90 days ago
99.06 % uptime
Today
Staffbase Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime Core API (International) - App & Intranet
Fetching
Uptime Core API (Germany) - App & Intranet
Fetching
Uptime Core API Protect (International) - App & Intranet
Fetching
Uptime Core API Protect (Germany) - App & Intranet
Fetching
Response Time Core API (International) - App & Intranet ?
Fetching
Response Time Core API (Germany) - App & Intranet ?
Fetching
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Email - Log in issues on the German system
Resolved - This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
May 14, 19:38 CEST
Monitoring - We are seeing improvements in the stability for Email customers on the German server and believe customers should be able to log in again. We will continue to monitor the situation to ensure everything is in working order.
May 14, 18:55 CEST
Investigating - Affected feature: Log in on Email for customers on the German server

Some users may be experiencing issues with logging in to the email product.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 14, 18:17 CEST
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024
[App/Intranet] - Activation of Staffbase Protect
Completed - The scheduled maintenance has been completed.
May 7, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:30 CEST
Scheduled - As communicated on February 28th we are introducing Staffbase Protect, an extra layer of security on top of our cluster infrastructure to ensure reliable operations of the Application Programming Interface (API), as well as to utilize a cutting-edge media Content Delivery Network (CDN) to further protect your data and improve content delivery efficiency.

Staffbase Protect will be activated for all customers on the 7th of May at 8:30 CEST for the US System and 17:00 CEST for the German System.

The complete rollout for all customers will take around 4 hours. There is no action required for you as a customer as we implement this change. All changes will be deployed within our server infrastructure. Please just be aware that you can expect a 5-minute downtime during that time.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
May 6, 11:52 CEST
May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

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